Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training

Monique Robinett

Lowe’s
SANJOSE,CA
1
Certification
12
years of professional experience

Results-oriented Fulfillment Supervisor with extensive experience in workflow optimization, inventory management, and safety compliance. Skilled in training staff, resolving conflicts, and enhancing customer satisfaction. Proven ability to drive team efficiency and foster high-performing environments. Strong leadership and time management skills with proficiency in relevant software.

Diligent Fulfillment with proven success in leading teams and optimizing departmental workflow. Leveraged leadership skills to enhance team performance and streamline operations. Demonstrated expertise in conflict resolution and strategic planning.

Professional with extensive experience in supervising and guiding teams. Strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.

Experienced with team leadership, operational management, and strategic planning. Utilizes strong interpersonal and organizational skills to drive departmental success. Track record of enhancing team performance and implementing process improvements.

Work History

Fulfillment Department Supervisor

8 Years 10 Months
Lowe’s | 10.2017 - Current
  • Supervised daily operations to ensure efficient workflow and customer satisfaction.
  • Trained staff on product knowledge and company policies for improved performance.
  • Managed inventory levels and organized stock to maintain store appearance.
  • Implemented safety protocols to promote a secure work environment for employees.
  • Conducted performance evaluations to identify training needs and development opportunities.

Cashier

5 Months
Walmart | 05.2017 - 10.2017
  • Maintained cleanliness and organization of checkout areas to create a welcoming environment for customers.
  • Assisted customers with product inquiries and store navigation by guiding them directly to items to improve their shopping experience.
  • Executed payment transactions swiftly to minimize wait times and enhance customer satisfaction during checkout.

Cashier

3 Years 1 Month
Dollartree | 04.2014 - 05.2017
  • Handled cash, credit, and electronic payment transactions with accuracy, contributing to smooth transaction flow.
  • Processed customer transactions at point of sale, ensuring fast service and positive shopping experience.
  • Maintained cleanliness and organization of checkout areas, enhancing store environment for customers.

Education

High School Diploma

Independence Studies | San Jose, CA

Skills

Inventory management
Supply chain logistics
Safety protocols
Performance evaluation
Project management
Sales forecasting
Staff training
Customer service
Performance improvement
Team leadership
Leadership skills
Conflict resolution
Effective communication
Problem-solving
Employee engagement
Workplace safety
Customer relations
Time management
Staff supervision
POS systems operations
Interactive communication skills

Certification

  • Cashier/lowes
  • customer service/ lowes
  • Head Cashier/ lowes
  • Fullfillment lead/ Lowe's
  • inventory scanner/reports/ lowes
  • Fulfillment Department Supervisor/lowes

Timeline

Fulfillment Department Supervisor

Lowe’s
10.2017 - CurrentRead More

Cashier

Walmart
05.2017 - 10.2017Read More

Cashier

Dollartree
04.2014 - 05.2017Read More

Independence Studies

High School Diploma
Read More

Education and Training

other
Monique Robinett