Monique Rodriguez
Odessa,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dental Assistant
Aspen Dental
03.2024 - 06.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
Jailer
Ector County Sheriff's Office
06.2020 - 03.2024
- Monitors inmate activity, and records/maintains in logbook.
- Works control panel for cells, entrance to cell block, emergency exits, and visitation/attorney areas.
- Conducts security inspections.
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Performs emergency first aid to inmates as necessary/
- Answers telephone and operates intercom system/
- Performs other duties of a similar nature or level.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
Secretary
Pecos Kindergarten
08.2019 - 05.2020
- Organize and maintain an efficient and effective office that handles a variety of tasks for the administration, faculty, students, and parents of the school
- Receiving parents, visitors and answering their queries
- Collecting school fees from parents, issuing receipts and ensuring all fees is collected by end of every term
- Admitting new children and keeping up to date records of each pupil in school
- Perform secretarial and clerical tasks of a varied nature copying, laminating, running school errands
- Distribute mail and handle correspondence of the office, responding to routine requests for information, and transcribing, word processing, and proofing letters and responses
- Type, reproduce and distribute notices, newsletters to staff, students and parents
- Ensure that all communications from the office meet proper written and oral English standards
- Act as a receptionist, greeting visitors, answering telephone calls in a pleasant and efficient manner, and communicating effectively in routine, sensitive, and confidential matters
- File and maintain appropriate student records, school files, and other business documents.
- Screened visitors and issued badges to maintain safety and security.
Front Desk Associate
Best Western Swiss Chalet Inn
06.2018 - 07.2019
- Understand principles of auditing, balancing, and closing out accounts
- Verifies all account postings and balances
- Tracks room revenues, occupancy percentages, and other front office statistics
- Posts guest charge purchase transactions not posted by the front office cashier
- Transfer charges and deposits to master accounts
- Posts room charges and taxes to guest accounts
- Processes guest charges voucher and credit card vouchers
- Prepares a summary of cash, check, and credit card activities
- Run end of day process in property management software (PMS)
- Summarizes results of operations for management.
Front Desk Supervisor
Candlewood Suites of Odessa
07.2016 - 04.2018
- Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the company's policies and procedures
- Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express checking, and planning for group arrivals
- Ensure the front desk/lobby areas remain clean, organized, and ready to greet guests
- Issues written and oral instructions to co-workers, assigns duties and examines work for accuracy, neatness, and conformance to policies and procedures
- Assists Front Desk Manager with overall operations of Front Desk and assumes responsibility for completion of shift work up to standards and according to established procedures
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
- Supervises Guest Service Representatives at Front Desk for the purpose of completion of duties, performance up to standards, giving direction, and decision making
- Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information
- Process all financial transactions with strict adherence to defined procedures
- Determines work procedures, prepares work schedules and expedites workflow.
Title/ File Clerk
West Texas Educators Credit Union
07.2014 - 02.2015
- Manage all databases and records
- Retrieve files as necessary
- Clean and maintain file space
- Ensure no materials in the file are lost
- Process and scan files to be entered into computer in digital database
- Use scanners to convert forms, receipts, and reports into electronic format
- Code files for proper placement
- Deliver via interoffice methods
- Fax and photocopy files
- Purge old files according to retention schedules.
Mail Clerk
Reeves County Detention Center
01.2012 - 02.2014
- Operates postage machine and other mail-room office machines
- Logs and processes all incoming/outgoing legal, special, medial, and certified mail
- Documents, processes, and files all incoming/outgoing mail denials
- Sorts, locates, opens, inspects, and bundles all incoming detainee mail and publications
- Distributes all inter-office mail for the facility departments and detainees
- Inspects and seals all outgoing detainee mail
- Logs and inspects all detainee packages
- Performs other duties as assigned.
Correctional Officer
Reeves County Detention Center
09.2009 - 01.2012
- Answer inmate questions and reply to written correspondence
- Conduct daily count of inmates in housing unit assigned
- Compile inmate behavior records and maintain jail activity logs
- Attend daily shift briefings
- Maintain discipline in a correctional setting
- Maintain security in the jail
- Ability to communicate effectively both verbally and in writing
- Ability to work without supervision and to make appropriate decisions
- Ability to manage multiple tasks, prioritize and be flexible in work
- Searched inmates and cells for contraband articles
- Guard and directs inmates during work assignments
- Prepare written report concerning incidences of inmate disturbances or injuries.
Education
High School Diploma -
Pecos High School
Pecos, TX05.2009
Skills
- Typing Speed 50 Words Per Minute
- Internet Browser (Internet Explorer, Firefox, etc)
- Data Entry
- Microsoft Software (Excel, Word, etc)
- Cross-Training Capabilities
- CPR/AED
- Dental Assistant (RDA)
Certification
Dental Assistant Registration Course and Examination
Driverlicense
Class C - Standard Driver's License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dental Assistant
Aspen Dental
03.2024 - 06.2024
Jailer
Ector County Sheriff's Office
06.2020 - 03.2024
Secretary
Pecos Kindergarten
08.2019 - 05.2020
Front Desk Associate
Best Western Swiss Chalet Inn
06.2018 - 07.2019
Front Desk Supervisor
Candlewood Suites of Odessa
07.2016 - 04.2018
Title/ File Clerk
West Texas Educators Credit Union
07.2014 - 02.2015
Mail Clerk
Reeves County Detention Center
01.2012 - 02.2014
Correctional Officer
Reeves County Detention Center
09.2009 - 01.2012
High School Diploma -
Pecos High School