Ambitious Communications Specialist possessing strong public relations, communication and project management abilities. Excels in managing communication and enforcing proactive marketing and communication plans.
Overview
11
11
years of professional experience
Work History
Marketing Specialist
Cincinnati Children's Hospital And Medical Center
03.2023 - Current
Planned marketing initiatives and leveraged referral networks to promote business development.
Worked closely with in-house design team to develop visuals for content.
Liaised between internal creative teams and agencies for branding ideas, graphic designs and promotional materials.
Coordinated marketing opportunities to improve business needs and goals for more patient engagement.
Administrative Assistant
Cincinnati Children's Hospital And Medical Center
02.2020 - 03.2023
Coordinated, scheduled, and facilitated meetings and conference calls to optimize scheduling of senior staff.
Assisted with fiscal budgets pertaining to senior staff and department.
Assisted with writing and editing materials for senior staff.
Seasonal Campaign Ambassador
United Way Of Greater Cincinnati
07.2019 - 11.2019
Developed and delivered engaging sales presentations to convey product benefits.
Managed customer accounts to secure customer satisfaction and repeat business.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Assistant Customer Service Manager
Kroger
10.2012 - 07.2019
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor's - Public Relations
Northern Kentucky University
Highland Heights, KY
05.2018
Skills
Strategy Implementation
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Business Development
Self-sufficient
Team player
Accomplishments
Previously the Network/Marketing Lead of Cincinnati Children's Administrative Professionals (CCAP)
Timeline
Marketing Specialist
Cincinnati Children's Hospital And Medical Center
03.2023 - Current
Administrative Assistant
Cincinnati Children's Hospital And Medical Center
02.2020 - 03.2023
Seasonal Campaign Ambassador
United Way Of Greater Cincinnati
07.2019 - 11.2019
Assistant Customer Service Manager
Kroger
10.2012 - 07.2019
Bachelor's - Public Relations
Northern Kentucky University
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