Monique Tarpley
Mortgage Loan Processor/ Jr. Underwriter
CA
Summary
Results driven licensed mortgage professional with loan processing, underwriting, and loan origination experience. Demonstrated success in managing a loan pipeline of 35 or more loans efficiently while delivering complete loan files that meet compliance and regulatory standards, leading to improved processing times and client satisfaction.
Overview
22
22
years of professional experience
3
3
Certification
Work History
Remote Loan Processor
Northrop Grumman FCU
Palmdale, CA
03.2021 - Current
- Process loan applications efficiently while ensuring compliance with regulatory standards.
- Review and verify borrower documentation for accuracy and completeness.
- Collaborate with underwriters to resolve any discrepancies in loan files.
- Communicate with clients to gather necessary information and provide updates on application status.
- Utilize loan processing software to manage workflow and track application progress.
- Prepare closing documents and coordinate with title companies for timely transactions.
- Train junior staff on loan processing procedures and best practices to enhance team performance.
Remote Loan Processor
Addvantage Staffing/Northrop Grumman FCU
Palmdale, CA
05.2020 - 03.2021
- Utilize loan processing software to manage workflow and track application progress.
- Prepare closing documents and coordinate with title companies for timely transactions.
- Developed and delivered comprehensive training on loan processing procedures and best practices to strengthen team capabilities.
- Implement process improvements that streamline operations and reduce turnaround times for loan approvals.
- Communicate with clients to gather necessary information and provide updates on application status.
Remote National Account Executive
HomeExpress Mortgage
Santa Ana, CA
08.2018 - 06.2020
- Cultivated relationships with clients to identify mortgage needs and provide tailored solutions.
- Streamlined loan processing workflows, enhancing efficiency and reducing turnaround times.
- Conducted comprehensive market research to inform strategic sales initiatives and product offerings.
- Mentored junior team members on best practices in customer engagement and account management.
Senior Account Executive
Greenbox Loans
Los Angeles, CA
09.2017 - 08.2018
- Cultivated strong relationships with clients, resulting in increased referrals and repeat business.
- Mentored junior account executives, fostering skill development and enhancing team performance.
- Analyzed market trends to identify opportunities for product development and competitive positioning.
Interior Assembler
Launch Technical Services/Zodiac Aerospace
Bellingham, WA
11.2015 - 03.2017
- Assembled components for aerospace products using hand tools and precision measuring instruments.
- Interpreted blueprints and technical drawings to ensure accurate assembly processes.
- Conducted quality control checks to maintain high standards of product integrity.
- Collaborated with team members to streamline assembly workflows and improve efficiency.
Realtor/Mortgage Loan Officer
All California Brokerage
Cerritos, CA
04.2004 - 03.2016
- Negotiated property sales agreements, ensuring favorable terms for clients.
- Conducted market analysis to identify trends and inform pricing strategies.
- Developed comprehensive marketing plans utilizing customer relationship management software and multiple listings service
- Guided clients through the buying and selling processes, providing expert advice.
Mortgage Servicing Specialist III
Canon Recruiting Group/Bank of America
Simi Valley, CA
03.2014 - 03.2015
- Analyzed mortgage servicing processes to enhance operational efficiency and customer satisfaction.
- Resolved complex customer inquiries regarding loan servicing, payment processing, and account management.
- Implemented strategies to streamline workflow, reducing processing times for mortgage transactions.
- Conducted comprehensive audits of mortgage files, identifying discrepancies and rectifying errors in a timely fashion.
Education
Bachelor of Science - Business Administration And Management
Walden University
Minneapolis, MNSkills
- Data entry
- Teamwork and collaboration
- Information verification
- Regulatory compliance
- Encompass, Desktop Underwriter, ArcOs, Calyx Pointe, MS Office,
- TRID, HMDA, BSA/AML
- Financial document review
- Credit reports
- Mortgage underwriting
- Client coaching
- Legal compliance
- Loan origination and underwriting
- Application status reviews
- Team mentoring
- Pipeline management
- Excellent verbal and written communication
Links
LinkedIn: www.linkedin.com/in/monique-tarpley-0a5aa991
Certification
NMLS
Real Estate Salesperson
California Tax Preparer
Timeline
Remote Loan Processor
Northrop Grumman FCU
03.2021 - Current
Remote Loan Processor
Addvantage Staffing/Northrop Grumman FCU
05.2020 - 03.2021
Remote National Account Executive
HomeExpress Mortgage
08.2018 - 06.2020
Senior Account Executive
Greenbox Loans
09.2017 - 08.2018
Interior Assembler
Launch Technical Services/Zodiac Aerospace
11.2015 - 03.2017
Mortgage Servicing Specialist III
Canon Recruiting Group/Bank of America
03.2014 - 03.2015
Realtor/Mortgage Loan Officer
All California Brokerage
04.2004 - 03.2016
Bachelor of Science - Business Administration And Management
Walden University