Summary
Overview
Work History
Education
Skills
Career Goal
Timeline
Generic
Monique Tracey

Monique Tracey

Greater Portmore,St. Catherine

Summary

My name is Monique Tracey I am 33 years of age. I am a hard worker and adapt to changes easily. I look forward to the opportunity of the new challenge I am about to face. I am a team player but also work well on my own initiative and under pressure. I like to bring positivity and energy to my work place and keep up spirit and moral. I am a dedicated and innovative who works assiduously to attain my goals. I am honest and have good listening skills and take directive in addition I will to push to give the highest quality of my ability for the organization, so I may learn and also carry out my daily task effectively and efficiently. I seek not only to contribute to your organization, but also to create and maintain good and satisfying relations with team members.

To pursue a highly rewarding career in a challenging and healthy work environment where I can learn and apply my skills and knowledge effectively for the organization growth.

Overview

7
7
years of professional experience

Work History

Front Desk Agent

Mackinaw Seasonal Resort
Mackinaw City, MI
05.2025 - Current
  • Coordinated guest check-in and check-out processes efficiently to enhance customer satisfaction.
  • Managed reservations using hotel management software, ensuring accurate data entry.
  • Assisted guests with inquiries and provided information on local attractions and amenities.
  • Processed payments and maintained cash drawer accuracy during shifts.

Cashier and Busser

Brighton Ski Resort
Brighton UT
11.2024 - 04.2025

Front Desk Agent and Night Auditor

Mackinaw Seasonal Resort
04.2024 - 11.2024

Guest Services

Jay Peak Resort
11.2023 - 04.2024

Housekeeping, Front Desk, Night Auditor, Laundry Attendant

Fairfield Inn
04.2023 - 11.2023

Front Desk Agent, Night Auditor, Housekeeping Supervisor and Laundry Attendant

Fairfield Inn
04.2022 - 11.2022

Payroll Clerk

CB Farm
- 01.2021
  • 6 months

Cashier, Waitress, Bartender and Host

The Wine Shop
11.2019 - 12.2020

Customer Service Representative

Nationwide Heath Call Center
01.2018 - 09.2018

Education

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Hydel Group of Schools

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Institution of Academy Excellence (IAE)

Skills

  • Customer Service
  • Communicate Clearly
  • Manage information/confidential information sharing
  • Data sharing/ Good record keeping/report
  • Team Management
  • Housekeeping
  • Organized
  • Self-driven performer
  • Productive and Energetic
  • Detail-orientation-perfection
  • Open and accepting attitude

Career Goal

To put out the best of my ability in my field of work.

Timeline

Front Desk Agent

Mackinaw Seasonal Resort
05.2025 - Current

Cashier and Busser

Brighton Ski Resort
11.2024 - 04.2025

Front Desk Agent and Night Auditor

Mackinaw Seasonal Resort
04.2024 - 11.2024

Guest Services

Jay Peak Resort
11.2023 - 04.2024

Housekeeping, Front Desk, Night Auditor, Laundry Attendant

Fairfield Inn
04.2023 - 11.2023

Front Desk Agent, Night Auditor, Housekeeping Supervisor and Laundry Attendant

Fairfield Inn
04.2022 - 11.2022

Cashier, Waitress, Bartender and Host

The Wine Shop
11.2019 - 12.2020

Customer Service Representative

Nationwide Heath Call Center
01.2018 - 09.2018

Payroll Clerk

CB Farm
- 01.2021

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Hydel Group of Schools

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Institution of Academy Excellence (IAE)
Monique Tracey