Monique Valle
Mission,TX
Summary
Patient MSW with first-rate client advocacy skills and extensive knowledge of community resources. Offering 6 years of successful performance in social work roles. Recognized for compassionate demeanor and excellent social perceptiveness.
Overview
8
8
years of professional experience
Work History
PATIENT NAVIGATOR
El Milagro Clinic
09.2022 - Current
- Referred patients to appropriate health care services or resources
- Worked with coworkers to complete tasks
- In charge of mobile unit that provided health care to low income communities
- Conducted surveys with patients to help meet basic needs
- Supervised social work interns
- Collected and reported data on topic, such as uber monthly reports and PHQ9s mental health assessments
- Coordinated communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
MASTERS OF SOCIAL WORK (MSW)
El Milagro Clinic
09.2019 - 03.2021
- Worked under the guidance of the LPC and MD
- Helped provide therapy to individuals and families
- Provided individual and group therapy to patients
- Helped identify triggers, create goals, and educated on positive coping skills
- Worked closely with individual patients to set and achieve specific goals
- Facilitated psychoeducational, therapeutic and support groups with supervision from social workers
- Conducted psychological assessments to identify needs, assisting with appropriate treatment options
- Provided case management and crisis intervention services to clients
- Assisted with preparation of reports and case documentation
- Reviewed and updated individualized treatment plans to meet client needs
- Utilized referral networks and resources for clients in need of additional assistance
- Maintained records of patient case history and added detailed reports to database
- Recognized crisis situations, assessing potential danger to clients and other individuals
- Met regularly with clients to support case plan accomplishment and reevaluate goals
- Helped clients fill out job and housing applications and court documents
- Collaborated with clients to develop relevant and meaningful case plans
- Referred clients to supportive services to supplement treatment and counseling
- Interviewed clients to obtain social histories and assess intake needs
- Implemented solutions using client-centered care protocols.
CASE MANAGER
Tropical Texas Behavioral Health
09.2019 - 10.2020
- Implemented case management plans, provided assessments, and offered counseling and support
- Liaised cross-functionally to develop comprehensive treatment support plans for patients
- Participated in quality assurance review session and applied new strategies and techniques presented
- Identified at-risk populations using approved screening tool and followed established reporting procedures.
SOCIAL WORK INTERN
Austin Oaks Hospital
01.2018 - 07.2018
- Facilitated psychoeducational, therapeutic and support groups with supervision from social workers
- Advised clients on legal issues, housing options, and other resources
- Educated patients, caregivers and families about specific patient needs and treatment plans
- Provided case management and crisis intervention services to clients
- Maintained records of patient case history and added detailed reports to database
- Consulted with mental health professionals regarding patients who required specialized treatment
- Arranged for client transportation to physician and court appointments
- Recognized crisis situations, assessing potential danger to clients and other individuals
- Interviewed clients to obtain social histories and assess intake needs.
PROGRAM MANAGER
San Marcos Housing Authority
06.2016 - 09.2017
- Collaborated with executive team to ensure program alignment with organizational objectives
- Monitored and analyzed competitive threats to manage strategy and program tactics for driving results
- Analyzed program performance and identified areas for improvement.
Education
MASTERS OF SOCIAL WORK (MSW) -
Texas State University
San Marcos, TX08.2018
Skills
- Emotional Awareness
- Microsoft Project
- Patient Assessments
- Trauma-Informed Care
- Community Resources
- Case Planning
- Case Notes
- Treatment Planning
- Patient Intervention
- Intervention Plans
- Time Management
- Client Empowerment
Accomplishments
- Organized a fund-raiser for The Family Crisis Center (FCC) raised over $2,000 Dollars.
- Raised money for the San Marcos Housing Authority, after school program by created a Go Fund Me and created 'Calming Kits' for children.
- Created A Group Satisfaction Survey for Austin Oaks Hospital to help improve quality of care for patients.
References
- Marisol Resendez, El Milagro Clinic, Executive Director, Professional Reference, 2020, (956) 213-6410, mresendez@milagroclinic.org
- Zuleika Barco, El Milagro Clinic, LPC, Professional Reference, 2021, (956) 213-6441, zbarco@milagroclinic.org
- Marcela Lozano, Outreach Supervisor, Professional Reference, 2023, (956) 213-6400, mlozano@milagroclinic.org
Languages
Spanish
Native or Bilingual
Timeline
PATIENT NAVIGATOR
El Milagro Clinic
09.2022 - Current
MASTERS OF SOCIAL WORK (MSW)
El Milagro Clinic
09.2019 - 03.2021
CASE MANAGER
Tropical Texas Behavioral Health
09.2019 - 10.2020
SOCIAL WORK INTERN
Austin Oaks Hospital
01.2018 - 07.2018
PROGRAM MANAGER
San Marcos Housing Authority
06.2016 - 09.2017
MASTERS OF SOCIAL WORK (MSW) -
Texas State University
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