Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Weber

Colorado Springs,CO

Summary

Dynamic real estate professional with a proven track record at Pikes Peak Dream Homes Realty, excelling in negotiation and exceptional customer service. Cultivates strong client relationships, leading to increased referrals and repeat business. Specializing in relocation, buying, selling, new home builds and investment properties. Adept at streamlining processes and enhancing team collaboration, ensuring smooth transactions and high client satisfaction.

Overview

37
37
years of professional experience

Work History

Real Estate Agent

Pikes Peak Dream Homes Realty
01.2018 - Current


  • Work with buyers and sellers, listing, showing and facilitating all aspects of the Exclusive Right to Sell and Contract to Buy and Sell.
  • Responsible for preparing and maintaining all disclosures and necessary forms required for real estate transactions.
  • Manage contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

New Home Sales Assistant

New Home Star
02.2017 - 07.2017
  • Greet customers, guided model tours, implement the sales funnels to gain insight on personalities, wants and needs to guide to a successful contract and closing.
  • Traveled to different communities to cover for community managers. Acquired knowledge of all communities and could work independently.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve selling techniques furthering growth as a New Home Sales Assistant.
  • Supported community sales manager and staff.
  • Strengthened client relationships with timely follow-ups, resulting in increased referrals and repeat business.
  • Conducted lead generation to secure new customer interest and follow up with prior visitors.

Business Service Representative

UCHealth Memorial Hospital
05.2010 - 02.2017
  • Collaborated with cross-functional teams to identify opportunities for process improvement and implement changes in refund processes.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Utilized CRM system improvements for better data analysis, reporting capabilities and production.
  • Daily interactions with insurance companies, management and customers to resolve issues timely.


Customer Service Supervisor

Memorial Hospital
02.1988 - 04.2010
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Hired new team members and conducted evaluations.

Education

Journalism

University of Colorado At Colorado Springs
Colorado Springs, CO

Real Estate License - Real Estate

Kaplan Real Estate Education
Colorado Springs, CO
05-2017

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Exceptional Customer Service

Timeline

Real Estate Agent

Pikes Peak Dream Homes Realty
01.2018 - Current

New Home Sales Assistant

New Home Star
02.2017 - 07.2017

Business Service Representative

UCHealth Memorial Hospital
05.2010 - 02.2017

Customer Service Supervisor

Memorial Hospital
02.1988 - 04.2010

Journalism

University of Colorado At Colorado Springs

Real Estate License - Real Estate

Kaplan Real Estate Education

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