Monique Wiggins
Covington,LA
Summary
I am a proactive individual with a robust background in administrative support and team management skills. Known for critical thinking and efficient data management, contributing to improved operational performance and fostering a culture of collaboration. I have been refereed to as very energetic and enthusiastic. I love a challenge and serving others.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Northlake Christian School
03.2021 - Current
- Managed daily, weekly and monthly administrative operations to support school functions and enhance organizational efficiency.
- Coordinated scheduling for meetings, events, and ensuring optimal resource allocation.
- Maintain electronic filing systems to improve document retrieval and compliance with school and state policies.
- Answer phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Deliver excellent customer service skills through prompt responses to parent inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Facilitated communication between faculty, parents, and students to foster a collaborative educational environment.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in budget preparation by tracking expenditures and reconciling financial records for various departments.
Lead Teacher, Three-Year-Olds Classroom & Infant
Northlake Christian School
03.2021 - 01.2025
- Implemented age-appropriate curriculum fostering cognitive, social and emotional development.
- Assessed student progress through observations and tailored learning experiences accordingly.
- Implemented effective classroom management strategies, maintaining a well-disciplined and focused learning atmosphere.
- Developed social-emotional skills in students by modeling empathy, self-regulation, and communication techniques in the classroom setting.
- Led classroom activities promoting creativity, language skills, and emotional intelligence.
- Mentored new teachers in classroom management and instructional strategies.
- Collaborated with parents to support individual child development goals.
District Manager
Avis Budget Group
05.1994 - 01.2008
- Oversaw daily operations across multiple locations, ensuring compliance with company standards and regulations.
- Developed and implemented strategic initiatives to enhance customer satisfaction and operational efficiency.
- Managed budgeting processes, optimizing resource allocation to improve profitability and performance outcomes.
- Trained and mentored management teams, fostering leadership skills and promoting a culture of continuous improvement.
- Analyzed market trends to identify growth opportunities, driving revenue enhancement strategies across the district.
- Conducted regular performance reviews, establishing goals to enhance team productivity and accountability in service delivery.
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Education
Bachelor of Science - Business Management
University of Phoenix
Metairie, LA05-2007
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Communication
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Critical thinking
- Strong problem solver
Certification
- CPR Certified - First-Aid Certified
- Ancillary
- Defender Training Certification
Timeline
Administrative Assistant
Northlake Christian School
03.2021 - Current
Lead Teacher, Three-Year-Olds Classroom & Infant
Northlake Christian School
03.2021 - 01.2025
District Manager
Avis Budget Group
05.1994 - 01.2008
Bachelor of Science - Business Management
University of Phoenix