Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monique Wynter

Hyattsville,MD

Summary

Dynamic professional with extensive experience in customer service and supervision, notably at Portmore City Municipality. Proven skills in policy enforcement and teamwork, complemented by strong data entry capabilities. Recognized for enhancing operational efficiency and delivering exceptional service in fast-paced environments. Committed to fostering positive customer experiences and team collaboration.

Overview

24
24
years of professional experience

Work History

Municipal Police /Municipal Police Supervisor

Portmore City Municipality
08.2010 - 07.2025
  • Enforce municipal by-laws and regulations, including:

* Street vending regulations

* Noise abatement

* Solid waste disposal and littering

* Unauthorized signage or structures

  • Maintaining Public Order . Monitor town centers, markets, parks and other public spaces to:

* prevent obstruction of sidewalks and roadways

* Deter illegal street vending and loitering

* Assist with crowd control at public events



Customer Service Representative and Cashier

Woodys Restaurant
01.2010 - 07.2010
  • Duties included restaurant meal service Catering waitress and shift casher

Cashier, Chief

Purity Food Court
10.2001 - 11.2009
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Library Desk Clerk

Library Service of Jamaica
07.2001 - 09.2001
  • Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
  • Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
  • Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.

Education

Certificate of Completion - Police Mental Health First Responder Training

St. Catherine South Police Division/ Ministry of Health
Jamaica
02-2024

Certificate - Mental Health, Recovery And Community Inclusion

Ministry of National Security/ Health And Wellness Jamaica
Jamaica
02-2024

Certificate - First Aid

PRO Trainings
Online
02-2024

Certificate - Psychological First Aid

Ministry of National Security/ Health And Wellness Jamaica
Jamaica
01-2024

Diploma - General Construction

National Vocational Qualification of Jamaica (NVQ-J)
Jamaica
02-2018

Certificate of Achievement - Municipal Police Supervisory Training Course

National Police Collage of Jamaica
Jamaica
10-2016

Certificate of Achievement With Credit - Supervisory Management

The University of The West Indies Open Campus
Jamaica
08-2015

Graduate Certificate - Basic Geriatric Care

Portmore Community Collage
Jamaica
07-2012

Graduate Certificate - Municipal Police Training Course

National Police Collage of Jamaica
Jamaica
07-2011

Graduate Certificate - Data Operations

National Vocational Qualification of Jamaica (NVQ-J)
Jamaica
03-2008

Certification of Competence - Room Attendant/ Guest Relation

Saunders Catering School
Jamaica
02-2007

Graduation Certificate Pass - Information Technology

Bridgeport High School
Jamaica
06-2001

Skills

  • Patrol supervision
  • Policy enforcement
  • Dish preparation
  • Data entry
  • File management
  • Retail display setup
  • Customer service
  • Filing
  • Teamwork

Timeline

Municipal Police /Municipal Police Supervisor

Portmore City Municipality
08.2010 - 07.2025

Customer Service Representative and Cashier

Woodys Restaurant
01.2010 - 07.2010

Cashier, Chief

Purity Food Court
10.2001 - 11.2009

Library Desk Clerk

Library Service of Jamaica
07.2001 - 09.2001

Certificate of Completion - Police Mental Health First Responder Training

St. Catherine South Police Division/ Ministry of Health

Certificate - Mental Health, Recovery And Community Inclusion

Ministry of National Security/ Health And Wellness Jamaica

Certificate - First Aid

PRO Trainings

Certificate - Psychological First Aid

Ministry of National Security/ Health And Wellness Jamaica

Diploma - General Construction

National Vocational Qualification of Jamaica (NVQ-J)

Certificate of Achievement - Municipal Police Supervisory Training Course

National Police Collage of Jamaica

Certificate of Achievement With Credit - Supervisory Management

The University of The West Indies Open Campus

Graduate Certificate - Basic Geriatric Care

Portmore Community Collage

Graduate Certificate - Municipal Police Training Course

National Police Collage of Jamaica

Graduate Certificate - Data Operations

National Vocational Qualification of Jamaica (NVQ-J)

Certification of Competence - Room Attendant/ Guest Relation

Saunders Catering School

Graduation Certificate Pass - Information Technology

Bridgeport High School
Monique Wynter