MONIQUE DAVIS JENNINGS
PHILADELPHIA,PA
Summary
Passionate individual seeking a Healthcare Worker position with excellent patient rapports and ability to work with team to supply medical service by using educational qualification and other skills.
Overview
13
13
years of professional experience
Work History
Patient Service Associate
Monarch Hr Companies
Springfield, PA
11.2021 - Current
- Excellent customer service skills
- Answering multi-line telephone calls
- Validates patient demographic/insurance information and/or registers new patients into EMR using established protocols
- Assist in general opening and closing duties
- Epic Access/Training
- Record receipts accurately to ensure end of day reconciliation; Participates in cash reconciliation delineations
- Assist with coverage of POS and Pre-Processing Areas, create/mail New Patient packet, appointment ' bumping', Wait list Scheduling.
Customs Brokerage Representative
UPS SUPPLY CHAIN SOLUTIONS
Philadelphia, PA
05.2021 - 10.2021
- Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors
- File break/down, classifying data entry, photocopying, scanning and some assembling of entries
- Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met
- Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
- Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins
COUNSELOR
WOODS SERVICES
LANGHORNE, PA
01.2017 - 05.2021
- Provide supervision oversight and accountability for daily operations
- Train and develop subordinates on proper execution of facility operations
- Implemented safety protocol, while building and reinforcing trust to patients
- Detailed knowledge of medical terminology
- Detailed record keeping skills for patients charts and follow up care
JEVS FOR INDEPENDENCE, HOMEHEALTH AID
PHILADELPHIA, PA
01.2009 - 01.2017
- Assist patients with daily functions
- Serves as a liaison between between cross functional teams including physicians and therapist
- Develop communication pipelines and ensure timely cohesive communication across all workgroups
- Partner with leadership to develop monthly and weekly budgets for all spending category 2
Education
GENERAL STUDIES
FRANKFORD HIGH SCHOOL
06.2009
Medical Assisting
SANFORD BROWN INSTITUTEMEDICAL ASSISTANT
Skills
- Hematology, Venipuncture, Injections, IV Therapy, Specimen Processing, Medical Billing
- Patient Registration
- Multi-Line Telephone Systems
Timeline
Patient Service Associate
Monarch Hr Companies
11.2021 - Current
Customs Brokerage Representative
UPS SUPPLY CHAIN SOLUTIONS
05.2021 - 10.2021
COUNSELOR
WOODS SERVICES
01.2017 - 05.2021
JEVS FOR INDEPENDENCE, HOMEHEALTH AID
01.2009 - 01.2017
GENERAL STUDIES
FRANKFORD HIGH SCHOOL
Medical Assisting
SANFORD BROWN INSTITUTEMEDICAL ASSISTANT
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