Monique Edwards
Newark,NJ
Summary
High-performing freight and cargo documentation specialist with experience supporting international logistics, manufacturing, supply chain, and transportation operations. Prepared and reviewed high-volume shipment documentation, including commercial invoices, packing lists, Forwarder’s Cargo Receipts (FCR), bills of lading, letters of credit, certificates of origin, HTS classifications, and ACE CBP filings, achieving over 99% documentation accuracy and 100% on-time shipment performance.
Skilled in utilizing ERP, TMS, EDI, CRM, and trade documentation systems such as Microsoft Dynamics GP, Oracle, BSM Global, INTTRA, Oracle OTM, Maersk Go, TrueCommerce (EDI), Salesforce, SalesPad, Maersk e-Docs, and ACE CBP, with established expertise in orchestrating collaboration among freight forwarders, customs brokers, and carriers to achieve compliant, punctual international shipments.
Overview
8
8
years of professional experience
Work History
Major Accounts Representative/ Logistics
Niagara Conservation
Cedar Knolls, USA
02.2023 - 09.2025
- Facilitated daily communications with offshore factories regarding order statuses and shipment schedules.
- Verified accuracy of received orders, including pricing and shipment windows.
- Imported and printed Home Depot orders via EDI, organizing purchase orders by factory in SalesPad.
- Created sales and purchase orders in Great Plains system for incoming POs.
- Prepared pre-shipment inspection documents for each factory by SKU and model.
- Maintained spreadsheets and reports for effective PO tracking.
- Generated commercial invoices using Maersk Line e-docs based on factory container information.
- Resolved documentation issues promptly to enhance process efficiency.
- Prepared and distributed accounting packets to AR/AP teams after the forwarder's cargo receipt confirmation, updating and closing PO tracking sheets accordingly.
- Trained, cross-trained, and retrained team members across multiple responsibilities, driving measurable improvements in quality and productivity.
Trade Compliance Specialist
Ansell Healthcare Products LLC
Edison, USA
03.2022 - 02.2023
- Served as liaison between customs brokers and suppliers to secure accurate shipment documents for customs clearance.
- Reviewed commercial invoices, BOL, PL, ISF, manifests, and 7501 for errors utilizing Excel and Adobe.
- Resolved daily issues identified by customs brokers, including discrepancies in piece counts and weights.
- Uploaded necessary records for ISF logging to ensure compliance with regulations.
- Researched product details in Oracle PDH to facilitate accurate documentation.
- Provided HTS Codes, manufacturer IDs, and country of origin information as needed.
- Collaborated with cross-functional teams to resolve compliance-related challenges effectively.
- Audited internal documents to confirm accuracy of import and export information.
Logistics Coordinator/Export Documentation Specialist
Sims Metal Management
Jersey City, USA
07.2021 - 01.2022
- Integrated documentation and logistics assistance for nonferrous export container movements.
- Coordinated the entire shipment life cycle for three material supplier yards, integrating booking, scheduling, documentation, and issue resolution.
- Maintained strong working relationships with offshore teams, buyers, customers, and shipping yards to communicate vessel schedule changes, transportation issues, and to provide required documentation for billing and cargo claims.
- Managed daily booking requests for new contracts based on projected packing dates, while resolving shipping yard issues, including missing bookings, SAI system errors, late gate requests, roll bookings, and COD requests.
- Canceled or split invalid material requisitions when bookings or contracts were rolled, canceled, or modified.
- Entered data accurately in BSM software, and troubleshot BSM Global (ERP) system interface errors.
- Processed consignee and notify party information to ensure timely submission of customs documentation.
- Obtained pre-shipment inspection certificates for shipments to India and uploaded necessary documents on BSM.
Shipping and Receiving Clerk/ Ecommerce
Plastic Express inc /Plex Supply
Union, USA
05.2021 - 07.2021
- Trained new employees to ensure smooth onboarding process.
- Managed inventory levels and organized storage for optimal access.
- Listed products on Amazon using Seller Central, enhancing visibility.
- Picked, weighed, and packaged items from designated locations for shipping.
- Shipped international and domestic orders, determining cost-effective methods.
- Processed transfers, returns, and removals through DDI system efficiently.
- Documented product return information and collaborated with customer service during refunds.
- Created invoices via DDI system and provided tracking information to customers.
Amazon Warehouse Associate
Amazon Fulfillment center
Edison, USA
11.2017 - 07.2020
- Picker: deciphered work orders, located merchandise, and ensured picked products conformed to picking tickets, as well as product safety and quality guidelines.
- Inventory cycle counter: accurately counted over 1,000 items daily in inventory and reported all defects discovered, with little to no errors.
- Problem solver - identified and corrected all discrepancies within the system while repackaging, labeling, and confiscating damaged or expired physical inventory (data entry), (research), (analysis).
- Selected and promoted to the learning ambassador role as a result of consistently exceeding performance expectations and delivering exceptional quality across all trained roles.
- learning ambassador: Worked closely with operation managers, human resources, and learning coordinators in the training and employee on boarding process.
Education
Bachelor of Science - Business Administration and Management
Montclair State University
Montclair05-2020
Skills
- ERP systems: Microsoft Dynamics GP (Great Plains), Oracle, DDI ERP, BSM Global, INTTRA
- Transportation Management Systems (TMS): Oracle OTM, Maersk Go
- Electronic Data Interchange (EDI): TrueCommerce
- Customer relationship management (CRM): Salesforce, SalesPad
- Trade and documentation systems: Maersk e-Docs, ACE CBP Portal, SharePoint
- Communication and collaboration: Microsoft Teams, Zoom, Outlook, Google Workspace
- Microsoft Office: Word, Excel, PowerPoint
- Import and export operations
- Containerization (FCL and LCL)
- Freight forwarding
- Ocean, air, and ground transportation
- Booking and vessel scheduling
- Inventory management
- Inventory control
- Purchase order (PO) creation
- Sales order processing
- Commercial invoice preparation
- Records management and documentation
- Cross-functional team collaboration
- Customer service and account support
- Organization and prioritization
- Issue resolution
- Problem solving and critical thinking
- Data analysis and accuracy
- Attention to detail
- Time management
- Interpersonal skills
- Written and verbal communication
- Leadership and training
- Adaptability and flexibility
Languages
English
References
References available upon request.
Timeline
Major Accounts Representative/ Logistics
Niagara Conservation
02.2023 - 09.2025
Trade Compliance Specialist
Ansell Healthcare Products LLC
03.2022 - 02.2023
Logistics Coordinator/Export Documentation Specialist
Sims Metal Management
07.2021 - 01.2022
Shipping and Receiving Clerk/ Ecommerce
Plastic Express inc /Plex Supply
05.2021 - 07.2021
Amazon Warehouse Associate
Amazon Fulfillment center
11.2017 - 07.2020
Bachelor of Science - Business Administration and Management
Montclair State University