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Associate Principal Engineer

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Driven to excel, I leveraged my expertise in HIPAA compliance and exceptional customer service at Katahdin Valley Health Center to enhance patient satisfaction and streamline operations. My proactive approach in insurance verification and empathetic patient interactions significantly improved clinic productivity and fostered a trusting environment, showcasing my dedication and multifaceted skill set.

An enthusiastic and empathic certified corporate trainer with more than five years of experience in virtual training and classroom instruction. Strong communication skills combined with the ability to actively listen, engage, and analyze trainee’s and student’s needs as well as performance. Extensive experience in public speaking, lecturing, and adaptability; successfully and as part of a training team for the 2020 U.S. Census training to customer service representatives nationwide superseded client’s expectations of over 4.6 million inbound calls and over 1.6 million completed enumerations with the ability to adapt nimbly and continue critical work during the outbreak of Covid 19 and throughout contract. Looking for an opportunity to use my skill set and continue to excel as a certified corporate trainer.

 Adept at HIPAA compliance and customer service, I enhanced patient satisfaction and streamlined registration processes at RADNET INC. Leveraging expertise in insurance verification and empathy, I successfully fostered trust and efficiency. My dedication to patient confidentiality and skillful multitasking led to significant improvements in clinic operations. Hardworking and passionate job seeker with strong organizational skills. Organized Patient Service Representative with 20 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 20 years of relevant work experience to your team. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Managed patient-related accounts receivables at large medical facility and achieved 100% repayment rate. Excellent communications skills and empathetic nature enabled achievement of positive outcomes. 

Dependable Patient Service Representative serving diverse needs of patients through active communication and responsive engagement with healthcare services and policymakers. Skilled at analyzing case files and databases to speed up inquiry response times and guide information through appropriate personnel channels. Maintains highest standards of ethics, professionalism and regulatory compliance to ease common stressors and de-escalate potential conflicts.

Organized Patient Service Representative with 21 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 21 years of relevant work experience to your team.

Monira Khatun

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Patient Service Representative

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Associate of Arts - Psychology

High School Diploma -

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Patient Service Representative

Crew Member

Associate of Arts - Psychology

High School Diploma -

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