Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monise Senat

West Palm Beach,FL

Summary

Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Phelbotomy

Bethesda West Hospital
08.2022 - Current
  • Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
  • Developed and implemented training processes to achieve high quality of care for patients.
  • Notified management of compliance and workplace safety issues from department and recommended simple solutions.
  • Performed tasks as member of line staff to reduce wait time.
  • Managed daily activities and analyze samples correctly.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Team Leader

Pollo Tropical Restaurant
02.2020 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.

Shift Manager

Mc Donalds
02.2013 - 06.2022
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Shift Supervisor

Wendys Fast Food
12.2003 - 10.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.

Education

MBA - Business Administration And Management

American Intercontinental University
Weston, Rd
12.2011

Skills

  • Planning and Coordination
  • First Aid/CPR
  • Excellent Communication
  • Multitasking Abilities
  • Written Communication
  • PPE Compliance
  • Decision-Making
  • Attention to Detail
  • Critical Thinking
  • Organization and Time Management
  • Flexible and Adaptable

Languages

creole
Native or Bilingual

Timeline

Phelbotomy

Bethesda West Hospital
08.2022 - Current

Team Leader

Pollo Tropical Restaurant
02.2020 - Current

Shift Manager

Mc Donalds
02.2013 - 06.2022

Shift Supervisor

Wendys Fast Food
12.2003 - 10.2019

MBA - Business Administration And Management

American Intercontinental University

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Monise Senat