MONISHA KRISHNAMURTHY
Malvern,PA
Summary
Experienced Scrum Master with expertise in agile methodologies, skilled at aligning projects with business goals and meeting stakeholder expectations. Utilizes effective communication and strong leadership skills to foster team collaboration and drive project success. Demonstrated track record of implementing continuous improvement practices and resolving impediments to ensure smooth project execution.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Scrum Master
Vanguard Client - TCS
12.2019 - 01.2025
- Assisted Product Owner in refining user stories for better clarity and understanding among the development team members.
- Coached team members on Scrum processes, fostering a culture of continuous improvement.
- Empowered teams to self-organize and make decisions quickly, resulting in increased productivity.
- Established strong relationships with vendors and external partners contributing positively towards overall project success.
- Implemented metrics tracking system to monitor project progress and identify areas for improvement continuously.
Scrum Master
Genworth - TCS
08.2018 - 12.2018
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Led sprint reviews and planning meetings to promote full team engagement.
- Developed custom Scrum boards for better task tracking and transparency within the team.
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
Onisite Lead/IT Project Coordinator
AXA (Tata Consultancy Services)
07.2018 - 07.2019
- Resolving Production issues
- Handling contact centre request
- Collecting requirements from Business for Monthly releases
- Handling monthly Release
- Handling and driving Outage calls
- QA and UAT testing
- Tracking team’s hours and work effort
- Tracking Discretionary projects
- Attending Committee change calls to represent monthly changes
- Responsible for writing Business Newsletter about Monthly release from all applications to AXA SIO’s and Management
- Tracking Tickets on SILVA and closure
- Learning and Development Spoc for Charlotte AXA team
- Monitoring Daily application checkouts and Alerts
- Weekend Support and checkouts
- SOX Auditing
- Project: Enhanced System Portal, Proposals, Latte, Cseries
- Other Roles: Outage Manager, Onsite Lead, Project Manager
- Managed multiple IT projects simultaneously, prioritizing tasks based on urgency and potential impact on the organization''s goals.
- Collaborated with various departments across the organization to gather requirements for IT projects, ensuring alignment with overall business goals.
- Monitored project performance metrics closely, making adjustments as needed to stay on track with objectives.
- Coordinated cross-functional teams for multidisciplinary projects, resulting in more cohesive solutions.
- Improved overall project success rates with thorough risk assessment and mitigation planning.
Junior Software Developer
JP Morgan Chase
12.2017 - 06.2018
- Debugged complex software issues, leading to a more stable product release.
- Ensured seamless integration of Java-based applications with databases, APIs, and other systems.
- Reduced software bugs by conducting thorough unit testing and collaborating with QA teams.
- Reviewed code and debugged errors to improve performance.
- Enhanced application performance by optimizing Java code and implementing efficient algorithms.
- Troubleshot complex issues within existing software applications, identifying root causes and implementing effective solutions.
- Streamlined development processes by employing Agile methodologies and participating in Scrum meetings.
- Contributed to the successful completion of projects by meeting tight deadlines and delivering high-quality code.
- Developed user-friendly interfaces for web applications, improving user experience and satisfaction.
Program Coordintor
Connecting Health Innovations
05.2016 - 11.2017
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Developer
Shimas Networks, India
07.2012 - 08.2014
- Involved in developing the project using Rational Unified Process (RUP)
- Designed web pages using SWING, JSP, XSL, XSD, XSLT, HTML, CSS, DHTML and server side validation with Validator interface of spring MVC
- Extensive exposure to Agile/Scrum development methods
- Developed the front-end components using HTML, DHTML, Java Scripts, JSP, AJAX, Servlets, JSF, JDOM, XML and XSLT
- Designing database, writing DML Statements with use of SQL/PLSQL
- Implemented SPRING Model View Controller architecture to develop presentation tier and business layer using components like dispatcher Servlet, Handler Mappings, Controller, Model and View Object, View Resolver
- Used JDBC for the data retrieval from the database for all the inquiries
- Designing and coding of Action Classes and Business Classes for the Application
Java Developer
Aricent Communication Software, India
10.2011 - 06.2012
- Implemented Spring MVC Design pattern
- Involved in Analysis and coding of the Project on Java and J2EE environment
- Developed configuration files for spring framework
- Developed the presentation layer using HTML, JSP, CSS and JSTL
- Used ORM mapping tool called Hibernate
- Used Spring Framework for Dependency injection
- Implemented Hibernate in data access layer to access and update information in the database and configured hibernate.cfg.xml files according to hibernate framework
- Developed the model classes (POJOs)
- Extensively worked with the retrieval and manipulation of data from the Oracle database by writing queries using SQL
- Used JAXB to convert persistent java objects to xml files
- Implemented exception handling
- Developed test cases and performed unit and integration testing
- Performed using testing using Junit and Mockito
- Followed Agile process in recent releases of project
- Participated in complete SDLC which includes inception, development, deployment and maintenance
- Worked with QA personnel directly during the maintenance phase to resolve defects and to make sure all the requirements are met
- Provided L3 support for the application
Education
Bachelors - Business Information Technology
Curtin University
Skills
- Project management
- Agile coaching
- Agile metrics tracking
- Sprint planning
- Meeting facilitation
- Agile best practices
- Scrum framework expertise
- User story creation
- Stakeholder management
- Backlog grooming
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
Timeline
Scrum Master
Vanguard Client - TCS
12.2019 - 01.2025
Scrum Master
Genworth - TCS
08.2018 - 12.2018
Onisite Lead/IT Project Coordinator
AXA (Tata Consultancy Services)
07.2018 - 07.2019
Junior Software Developer
JP Morgan Chase
12.2017 - 06.2018
Program Coordintor
Connecting Health Innovations
05.2016 - 11.2017
Developer
Shimas Networks, India
07.2012 - 08.2014
Java Developer
Aricent Communication Software, India
10.2011 - 06.2012
Bachelors - Business Information Technology
Curtin University
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