Monisha Suresh Babu
Baldwin,USA
Summary
Experienced Urgent Care Medical Assistant in high-volume clinical environments. Proficient in triage, specimen collection, injections, vaccinations, splinting, suture removal, and assisting with laceration repairs. Recognized for the ability to remain calm under pressure, prioritize tasks efficiently, and deliver patient-centered care in fast-paced settings. Focused professional, motivated to deliver a seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, drawing blood samples, and preparing treatment rooms for examinations.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Front Desk
AFC Urgent Care
Philadelphia, PA
02.2023 - 01.2026
- Assisted healthcare providers during patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Administered medications, injections, and vaccinations under physician supervision.
- Collected and maintained accurate medical records consistently through data entry.
- Educated patients on treatment plans and follow-up care instructions.
- Prepared examination rooms with necessary supplies for incoming patients.
- Documented notes during patient visits to ensure thorough records.
- Answered phones and greeted visitors while managing patient flow professionally.
Front Desk Receptionist
RECOVERY PHYSICAL THERAPY
Huntington, NY
03.2022 - 01.2023
- Managed front desk operations and ensured smooth patient check-in processes.
- Scheduled appointments and maintained accurate patient records in the system.
- Coordinated with physical therapists to streamline patient flow and service delivery.
- Greeted patients warmly and addressed inquiries regarding services and treatments.
- Processed insurance claims and verified patient eligibility for services provided.
- Handled phone calls efficiently, directing inquiries to appropriate staff members promptly.
- Handled payment processing and provided customers with receipts and proper bills and change.
Medical Receptionist
ACCURATE DERMATOLOGY
Plainview, NY
06.2020 - 08.2020
- Efficiently managed patient scheduling and appointment confirmations to enhance workflow.
- Coordinated communication between patients and dermatology staff to ensure clarity.
- Handled incoming calls and directed inquiries to appropriate departments.
- Prepared instruments and treatment rooms for Mohs surgery, assisting throughout each surgical stage.
- Supported provider by completing accurate EHR charting and processing electronic prescriptions.
- Assisted with biopsy preparation and specimen handling to maintain operational effectiveness.
Medical Scribe
ScribeAmerica
06.2018 - 09.2019
- Documented patient medical histories, test results, and vital statistics using Sunrise EHR alongside clinicians.
- Transcribed and dictated notes into electronic health record systems efficiently.
- Demonstrated proficiency in use of software programs utilized within healthcare setting.
- Ensured confidentiality of patient information in accordance with HIPAA regulations.
- Evaluated charts, documents and orders and made timely corrections.
- Selected appropriate ICD-10 and CPT codes to ensure accurate record-keeping.
- Applied expertise in medical terminology to enhance communication with clinical staff.
Front Desk Receptionist
Sparacio Physical Therapy
11.2018 - 08.2019
- Developed effective filing systems to optimize record efficiency and organization.
- Managed check-in processes at thefront desk, creating positive guest interactions.
- Directed calls efficiently through a multi-line phone system, ensuring prompt inquiry responses.
- Coordinated appointment scheduling and maintained precise patient records in the system.
- Processed insurance claims, verifying patient eligibility for services provided.
- Facilitated payment processing, delivering accurate receipts and change to customers.
- Welcomed guests warmly, fostering a friendly and welcoming environment.
Education
High School Diploma -
Baldwin Senior High School
Baldwin06-2017
Bachelor of Science - Psychology
Manhattan College
Bronx, NY05-2021
Master's degree - Biochemistry
Temple University
Philadelphia, PA01-2025
Upper secondary education - undefined
High school diploma - undefined
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
Languages
Bilingual
English - Expert
Tamil - Fluent
Timeline
Medical Assistant/Front Desk
AFC Urgent Care
02.2023 - 01.2026
Front Desk Receptionist
RECOVERY PHYSICAL THERAPY
03.2022 - 01.2023
Medical Receptionist
ACCURATE DERMATOLOGY
06.2020 - 08.2020
Front Desk Receptionist
Sparacio Physical Therapy
11.2018 - 08.2019
Medical Scribe
ScribeAmerica
06.2018 - 09.2019
Master's degree - Biochemistry
Temple University
Upper secondary education - undefined
High school diploma - undefined
High School Diploma -
Baldwin Senior High School
Bachelor of Science - Psychology
Manhattan College