Vanity Mendez
New York
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant/Front desk
Aire Podiatry
New York, NY
11.2025 - 04.2026
- Assisted the podiatrist in collecting and documenting relevant patient information during clinical visits
- Maintained accurate and up-to-date patient records, including medical histories and treatment notes
- Sterilized instruments and ensured treatment rooms were clean, organized, and fully stocked for procedures
- Performed minor physical therapy techniques under the direction of the podiatrist to support patient rehabilitation
- Operated diagnostic imaging equipment to capture X-rays and sonograms of the feet and ankles for physician review
Front Desk Coordinator
Medi Pedi
New York, NY
01.2022 - 01.2025
- Greet patients, manage appointment scheduling, and ensure smooth office operations for a busy podiatry practice.
- Verify insurance coverage, process co-pays, and assist with pre-authorization for procedures and surgeries.
- Handle patient phone calls and emails, answer questions regarding foot health, treatment options, and scheduling.
- Assist the medical team by preparing patient charts and relevant documentation for consultations and treatments.
- Ensure the office is organized and ready for each day, including managing office supplies and paperwork.
Medical receptionist
Gotham Gastroenterology
New York, NY
08.2019 - 11.2022
- Served as the primary point of contact for patients, managing phone lines, appointment scheduling, and general inquiries.
- Maintained accurate patient information in the EHR system, processed patient check-ins, and handled both in-person and phone-based communication.
- Verified patient insurance information, ensuring accurate billing and reducing the rate of claim denials.
- Assisted with the coordination of patient services such as lab work, X-rays, and referrals to specialists.
- Managed office scheduling software, handled multi-line phone systems, and prepared documentation for patient consultations.
Education
Associate -
Borough of Manhattan Community College
Manhattan, NY05.2026
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
Certification for phlebotomy Technician - December 2021
Timeline
Medical Assistant/Front desk
Aire Podiatry
11.2025 - 04.2026
Front Desk Coordinator
Medi Pedi
01.2022 - 01.2025
Medical receptionist
Gotham Gastroenterology
08.2019 - 11.2022
Associate -
Borough of Manhattan Community College