Shivashti Mahabir
Brooklyn,NY
Summary
Seeking a challenging position with an organization that will allow me to utilize my professional, analytical and conceptual abilities for continued growth.
Overview
36
36
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT/FRONT DESK
Prohealthcare/Optum
01.2019 - Current
- Assisted my team at various sites obtain their annual site evaluation at above 95%.
- Answer incoming phone calls and provide excellent customer services
- Display proficient phlebotomy practices, prepare all specimens for pick up
- Support practice operations team and floated to necessary site to maintain full staff coverage
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
PROCESSOR
EXPRESS RX RETURN
01.2013 - Current
- Organized and follow up appointments accounts for appointments and return processing
- Performed in house removal all potential expired and future dated expiring medications off the shelves for return processing, packaged all medications for delivery pickup
- Informed clients amount of monetary loss and gain upon completion of returning process
PHARMACY TECHNICIAN
CROWN HEIGHT PHARMACY
01.2013 - 01.2019
- Process new prescriptions, input new insurance data information and new patient demographics
- Initiate prior authorization procedures
- Answer telephone calls and provide customer service
- Set up deliveries and pickup of prescriptions
- Order and restock pharmaceutical products and restock all supplies
- Compound medications upon request
- Prepare all materials for in house audits and follow up with any denied audits
- File all prescriptions to its appropriate Rx books
- Train new employees
CPhT AND PROCESSOR
RX REVERSE DISTRIBUTORS, INC
01.2011 - 01.2013
- Organized and follow up appointments with over150 accounts for appointments and return processing
- Performed in house removal all potential expired and future dated expiring medications off the shelves for return processing, packaged all medications for delivery pickup
- Informed clients amount of monetary loss and gain upon completion of returning process
SPECIALTY PHARMACY CARE COORDINATOR AND CPhT
CENTURY SPECIALTY SCRIPT
01.2006 - 01.2010
- Set up new accounts, initiate and completed prior authorization procedures and appeals with medical and prescription insurances and medical coding and billing
- Establish daily deliveries to doctor’s office and patient’s home
- Reviewed monthly A/R statement for adjustments and mailed out statements to clients
- Critical care of customer service issues
- Process all incoming prescription orders, pulled medications, packaged medications and restock/ordered all supplies and medications
- Knowledge of specialty and chemotherapy drugs
ACCOUNT RECEIVABLE REPRESENTATIVE
VITALITY PHARMACEUTICALS
01.2000 - 01.2006
- Medical billing and coding, transmit A/R reports, set up new accounts, followed up on private accounts, provided customer services, answer telephone inquiries, ordered monthly supplies, filling, cashier, billing manager assistant, and trained new employees
PATIENT BUSINESS SERVICES SPECIALIST
BAYFRONT FAMILY HEALTH CENTER
01.1998 - 01.1999
- Establish patient registration, medical billing and coding, filing, insurance coordinator, answer telephone calls, cashier, filing, customer services
OFFICE ASSOCIATE III (LABOR AND DELIVERY/OPERATING ROOM)
METROPOLITAN HOSPITAL CENTER
01.1989 - 01.1999
- Establish patient registration and admission, customer service, documentation filing, new employee training and supervision, birth certificate and patient documentation assistance, scheduled all OR procedures, organized OR filing
Education
Certificate - Central Registered Sterile ProcessingTechnician
Multyprep
Brooklyn, NY11-2024
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University of Phoenix
Phoenix, AZ01.2025
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John Dewey High School
Brooklyn, NY01.1985
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Kingsborough Community College
Brooklyn, NY01.1987
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
Certification
Certified Registered Central Service Technician (CRCST) certification, Pharmacy Technician certificate, Excellence in Customer Service Award. EPIC, QS1, OPUS, PDX, EXCEL, Word Perfect, Power Point, PHARMSERVE
Timeline
MEDICAL ASSISTANT/FRONT DESK
Prohealthcare/Optum
01.2019 - Current
PROCESSOR
EXPRESS RX RETURN
01.2013 - Current
PHARMACY TECHNICIAN
CROWN HEIGHT PHARMACY
01.2013 - 01.2019
CPhT AND PROCESSOR
RX REVERSE DISTRIBUTORS, INC
01.2011 - 01.2013
SPECIALTY PHARMACY CARE COORDINATOR AND CPhT
CENTURY SPECIALTY SCRIPT
01.2006 - 01.2010
ACCOUNT RECEIVABLE REPRESENTATIVE
VITALITY PHARMACEUTICALS
01.2000 - 01.2006
PATIENT BUSINESS SERVICES SPECIALIST
BAYFRONT FAMILY HEALTH CENTER
01.1998 - 01.1999
OFFICE ASSOCIATE III (LABOR AND DELIVERY/OPERATING ROOM)
METROPOLITAN HOSPITAL CENTER
01.1989 - 01.1999
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University of Phoenix
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John Dewey High School
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Kingsborough Community College
Certificate - Central Registered Sterile ProcessingTechnician
Multyprep
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