Monkia Gill
East Wenatchee,WA
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Confluence Health
Wenatchee, Washington
11.2021 - Current
- Process travel/room moves for the entire crew.
- Run arrival/departures to maintain daily census.
- Process R&R requests from all employees.
- Work closely with payroll to keep processes correct.
- Maintain good working relationships with other departments and personnel across the field.
- Answer calls for schedule changes, no shows for flights, and any other travel-related questions.
- Follow policies/procedures for approval of flights and or billeting.
- Assisted physicians with patient examinations and procedures.
- Managed patient scheduling and appointment confirmations efficiently.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Educated patients on medication administration and care protocols.
- Coordinated communication between healthcare providers and patients seamlessly.
- Supported clinical staff with administrative tasks and inventory management.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered patient care and assisted in clinical procedures to support healthcare teams.
- Coordinated scheduling for patient appointments, enhancing operational efficiency and reducing wait times.
Medical Assistant Certified
Wenatchee Valley Medical Center
Wenatchee, Washington
12.2017 - 07.2021
- Assisted healthcare providers with examinations and procedures.
- Administered medications and vaccinations as directed by physicians.
- Managed scheduling of appointments for patients efficiently.
- Educated patients on treatment plans and health maintenance practices.
- Coordinated communication between patients and healthcare teams effectively.
- Ensured compliance with safety protocols and infection control measures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Developmentally Delayed Care Giver
Mission Vista
Wenatchee, Washington
11.2012 - 12.2016
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Wenatchee Valley College
Wenatchee, WA10-2017
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Progressive Healthcare
Wenatchee, WA12-2010
Medical Technology
Renton Technical College
Renton, WA03-2010
Skills
- Conflict resolution
- Time management
- CNA Certifies
- Planning
- Analytical and critical thinking
- Verbal communication
- Medical office administration
- Patient-focused care
- Check-in coordination
- Intake control
- Diagnostic support
- Customer service
- Sterile technique
- Diagnostic equipment expertise
- Telehealth coordination
- Communicating with patient families
- Medical records management
- EMR / EHR
- Professionalism and ethics
- Electronic health records
Timeline
Medical Assistant
Confluence Health
11.2021 - Current
Medical Assistant Certified
Wenatchee Valley Medical Center
12.2017 - 07.2021
Developmentally Delayed Care Giver
Mission Vista
11.2012 - 12.2016
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Progressive Healthcare
Medical Technology
Renton Technical College
Wenatchee Valley College