Mutiat Adams
Chandler,AZ
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mom Doc LLC
Chandler, AZ
03.2024 - Current
- Scheduled appointments for patients via phone and in person.
- Answered phones, scheduled appointments, greeted patients, and ordered supplies.
- Handled general office duties to support administrative staff during peak hours.
- Processed orders for medical supplies and lab equipment.
- Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Registered new patients into the practice management software program, accurately entering demographic information.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered medications under a physician's supervision.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Garden Sales Associate
The Home Depot
Chandler, AZ
09.2023 - 02.2024
- Assist customers in selecting plants, gardening supplies, and outdoor decor
- Provide knowledgeable advice on plant care, gardening techniques, and landscaping
- Maintain accurate inventory levels for plants, seeds, fertilizers, and other garden-related products
- Ensure products are well-stocked and properly displayed on shelves
- Keep the garden center clean, organized, and free of safety hazards
- Arrange plants and products in an orderly manner for easy customer access
Retail Sales Associate
H&M
Chandler, AZ
03.2023 - 08.2023
- Played a pivotal role in improving store efficiency by assisting with store stocking, floor sets, and opening/closing procedures, ensuring a well-organized and visually appealing shopping environment
- Provided courteous and attentive customer service within busy, high-traffic retail settings, resulting in enhanced customer satisfaction and loyalty
- Operated cash registers, scanners, and computer systems to accurately itemize and total customer purchases, ensuring financial accuracy and trust
- Diligently managed cash transactions, proficiently handling payments, and delivering accurate change, culminating in error-free financial transactions
- Demonstrated the ability to promptly address service inquiries and efficiently coordinate resolutions with both management and fellow floor associates, ensuring seamless customer experiences and issue resolution
Medical Intern
New Horizons Women's Care
Ahwatukee, AZ
02.2022 - 05.2022
- I played a vital role in ensuring the well-being of women through thorough assessments, physical exams, and diligent vital sign monitoring
- I actively supported procedures and surgeries, ensuring patient care by setting up equipment, offering vital patient assistance, and collaborating closely with physicians, always maintaining strict sterile protocols
- I maintained accurate records by regularly updating electronic medical files, detailing examination findings, and recording comprehensive treatment plans
- These efforts were instrumental in ensuring continuity of care and proper record-keeping
Sales Associate
Old Navy
Tempe, AZ
09.2021 - 12.2021
- Proficiently managed cash transactions, ensuring accuracy from itemizing purchases to providing precise change, and consistently maintained financial accuracy through balanced cash drawers
- Promptly addressed customer service inquiries and collaboratively coordinated effective resolutions with management and floor associates, significantly boosting customer satisfaction and issue resolution
- Proactively contributed to store operations through stocking, floor-set arrangements, and opening/closing procedures, enhancing the overall customer experience
Education
Bachelor of Science - Biomedical Sciences
Arizona State University-Tempe
Tempe, AZ05-2026
Trade School - Medical Assisting
EVIT - East Valley Institute Of Technology
Mesa, AZ05.2022
Diploma -
McClintock High School
Tempe, AZ01.2022
Skills
- Patient Care
- Vital Signs Monitoring
- Electronic Health Records (EHR) Management
- Medical billing and HIPAA compliance
- HIPAA Compliance
- Phlebotomy and Lab Procedures
- Appointment Scheduling and Administrative Support
- Administrative Support
- Customer Service and Conflict Resolution
- Conflict Resolution
- Point-of-Sale (POS) Systems and Cash Handling
- Inventory Management & Merchandising
- Team Collaboration & Leadership
- Problem-Solving & Multi-Tasking
- Sales, Upselling & Product Knowledge
- Communication & Interpersonal Skills
Certification
- Certified Phlebotomy Technician
- CPR Certification
- Certified Medical Assistant
Timeline
Medical Assistant
Mom Doc LLC
03.2024 - Current
Garden Sales Associate
The Home Depot
09.2023 - 02.2024
Retail Sales Associate
H&M
03.2023 - 08.2023
Medical Intern
New Horizons Women's Care
02.2022 - 05.2022
Sales Associate
Old Navy
09.2021 - 12.2021
Bachelor of Science - Biomedical Sciences
Arizona State University-Tempe
Trade School - Medical Assisting
EVIT - East Valley Institute Of Technology
Diploma -
McClintock High School
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