Monlissa R. Hayes
Covina
Summary
Dedicated professional with a strong background in coordinating events and ensuring safety standards. Committed to fostering positive interactions and high-quality customer service in food and beverage operations.
Adaptable professional with extensive experience in catering and supervision. Known for exceptional customer service and team collaboration, contributing to positive student engagement and successful event execution. Prepared to drive operational excellence and uphold safety standards.
Overview
24
24
years of professional experience
Work History
Catering Manager
Monlissa Hayes
Covina, CA
01.1996 - 2026
- Developed and implemented catering sahsa based on client preferences and dietary restrictions.
- Coordinated for events, ensuring timely delivery and setup of food services.
- Managed ordering supplies to maintain stock for events and daily operations.
- Served the clients
- Prepared food rice beans salsa tamales enchiladas pozole mundeo
Noon Duty Supervisor
Azusa Unified School District
Azusa, CA
03.2016 - 04.2020
- Supervised student activities during lunch periods to ensure safety and engagement.
- Monitored playground behavior, promoting positive interactions among students.
- Assisted in conflict resolution among students, fostering a supportive environment.
- Worked with teachers to implement safety protocols and procedures.
Switchboard Operator
Citrus Community College
Glendora, CA
01.1999 - 05.2005
- Operated multi-line switchboard to manage incoming calls and direct inquiries efficiently.
- Provided exceptional customer service by responding to caller needs promptly and accurately.
- Maintained accurate call logs and records for effective communication tracking.
- Assisted in training new staff on switchboard operations and customer interaction protocols.
Quality Control Inspector
Nellson Nutraceutical LLC
Irwindale, Ca
01.1999 - 03.2004
- Conducted thorough inspections of raw materials and finished products for compliance with quality standards.
- Utilized testing equipment to assess product integrity and functionality, ensuring safety and efficacy.
- Documented inspection results and reported deviations to management for corrective action.
- Collaborated with production teams to implement quality control protocols, enhancing overall product consistency.
- Trained new hires on quality assurance processes, promoting adherence to established guidelines and standards.
Teacher's Assistant
Alpha Family Christian Center
Azusa, CA
05.1996 - 06.1998
- Assisted in implementing daily lesson plans and classroom activities.
- Monitored toddler and Infants observations to lead teacher regularly.
- Helped with meal times and snacks.
- Supervised nap time, while keeping calm,safe and consistent rest environment.
- Led playtime activities.
- Read stories.
Education
Mount San Antonio College
Walnut, CA06-2026
Skills
- Revenue growth
- Sanitation standards
- Table setting
- Food and beverage costing
Timeline
Noon Duty Supervisor
Azusa Unified School District
03.2016 - 04.2020
Switchboard Operator
Citrus Community College
01.1999 - 05.2005
Quality Control Inspector
Nellson Nutraceutical LLC
01.1999 - 03.2004
Teacher's Assistant
Alpha Family Christian Center
05.1996 - 06.1998
Catering Manager
Monlissa Hayes
01.1996 - 2026
Mount San Antonio College