Mono Gonzales
Albuquerque,New Mexico
Summary
A strong willed employee, achieving significant customer satisfaction through effective problem-solving and leadership, ensuring cash handling accuracy and inventory management, demonstrating a strong work ethic. Skilled in drink preparation, a willingness to learn and adapt in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Boba Barista
Boba Tea Company
11.2022 - Current
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Leadership and quick problem solving.
- Completed store opening and closing procedures and register.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Making and serving drinks to customers following recipes closely.
Education
Associates - Psychology
Central New Mexico Community College
Albuquerque, NMHigh School Diploma -
Atrisco Heritage Academy Highschool
Albuquerque, NM05.2021
Skills
- Strong Work Ethic
- Cleanliness and Organization
- Adaptability in Fast-Paced Environments
- Continuous learning mindset
- Boba Tea Knowledge
- Cash handling proficiency
- Reliability and punctuality
- Food safety understanding
Timeline
Boba Barista
Boba Tea Company
11.2022 - Current
Associates - Psychology
Central New Mexico Community College
High School Diploma -
Atrisco Heritage Academy Highschool
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