Work Preference
Summary
Overview
Work History
Skills
Work Availability
Accomplishments
Quote
Timeline
Generic
Open To Work

Monroe Felton

Antelope,CA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Inside Sales RepresentativeQuote CoordinatorOperations AssistantBuyer IIBuyer

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Sacramento, CARoseville, CARocklin, CARancho Cordova, CAElk Grove, CA
Open to relocation: No

Salary Range

65000/yr - 90000/yr

Important To Me

Work-life balancePaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingCareer advancement

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

13
13
years of professional experience

Work History

Inside Sales Representative

Repcor
Rancho Cordova, CA
11.2025 - 04.2026
  • Managed approximately 30 incoming calls and emails per day from customers and sales staff.
  • Developed strong relationships with clients to enhance customer satisfaction and loyalty.
  • Utilized strategic questioning and attentive listening to accurately identify client needs.
  • Utilized CRM software to track sales activities and manage client interactions efficiently.
  • Facilitated alignment of sales strategies with promotional campaigns in partnership with marketing team to enhance market reach.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Managed friendly and professional customer interactions.
  • Streamlined sales department workflows by utilizing diverse manufacturing ERP systems for improved process efficiency.

Quote Coordinator

Repcor
Rancho Cordova, CA
11.2021 - 11.2025
  • Coordinated efforts with customers and manufacturers to develop 10-15 accurate quotes per day, streamlining the quoting process.
  • Managed quote request processes to enhance customer satisfaction through timely and accurate information delivery.
  • Coordinated interactions between sales teams and suppliers to improve quoting efficiency.
  • Established standardized templates to enhance consistency in quote presentation across the department.
  • Coordinated and prioritized multiple projects, consistently meeting deadlines for quote delivery.
  • Addressed customer complaints and pricing discrepancies to enhance client satisfaction and strengthen relationships.
  • Engaged with project managers to ensure comprehensive data gathering for accurate and timely quote generation on intricate projects.
  • Worked alongside sales team to develop personalized proposals that address specific client preferences and requirements.
  • Managed organized documentation of quotes to facilitate quick access and necessary modifications.
  • Operated dual quoting systems and various manufacturing ERP systems to enhance efficiency in the quoting department.

Operations Assistant

Slakey Brothers
Elk Grove, CA
12.2020 - 10.2021
  • Developed and delivered comprehensive training sessions for new employees on M.H.E. usage, while creating S.O.P.s for 22 operational sites.
  • Streamlined daily operations by coordinating logistics and inventory management processes.
  • Analyzed workflow processes to identify inefficiencies, recommending actionable improvements to management.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Prepared and delivered operational performance reports to inform management.
  • Collaborated in creating standard operating procedures to uphold uniformity and precision throughout all branches.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Documented daily activities and outcomes to facilitate management oversight.
  • Established and enforced quality control measures to ensure product standards and regulatory compliance.
  • Managed real-time tracking of delivery routes utilizing GPS technology and live video feeds to enhance operational efficiency.

Buyer II

Slakey Brothers
Elk Grove, CA
09.2016 - 12.2020
  • Executed strategic sourcing for plumbing materials, maintaining budgetary compliance of $2.3 million.
  • Developed and maintained supplier relationships to ensure consistent product availability.
  • Streamlined order processing procedures to enhance efficiency and reduce lead times.
  • Monitored inventory levels, adjusting orders based on demand forecasts and sales data.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Maintained complete documentation and records of all purchasing activities.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Facilitated communication with logistics teams to rectify shipping delays and discrepancies, maintaining operational efficiency.
  • Reduced costs significantly by identifying and eliminating inefficiencies within purchasing department.
  • Reviewed each store location's buying trends to ascertain correct assortment of products for maximum sales and profits.
  • Developed and delivered best practice training for junior buyers, focusing on effective negotiation tactics and maintaining supplier partnerships.

Buyer

Slakey Brothers
Elk Grove, CA
08.2015 - 09.2016
  • As a Buyer I was responsible for roughly $750,000 of plumbing material
  • Established and maintained strong vendor relationships for improved product availability.
  • Collaborated cross-functionally with sales and operations teams to streamline procurement processes.
  • Monitored inventory levels, ensuring timely replenishment to prevent stockouts or excess inventory.
  • Improved supplier relationships by establishing regular communication channels, resulting in enhanced product quality and reliability.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Maintained complete documentation and records of all purchasing activities.
  • Prepared and analyzed reports to track inventory and purchasing trends.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.

Lead Logistics Clerk

Slakey Brothers
Elk Grove, CA
03.2015 - 08.2015
  • As Lead Logistics Clerk I was responsible for communicating with Branch Managers at all 22 locations regarding stock adjustments and inventory discrepancies.
  • Coordinated inbound and outbound shipments to ensure timely delivery.
  • Managed inventory records using warehouse management systems for accuracy.
  • Conducted regular audits of inventory to maintain optimal stock levels.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Optimized warehouse space utilization for improved organization and product accessibility.
  • Coordinated with transportation providers for cost-effective freight solutions, ultimately reducing shipping expenses.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Kept meticulous records of all customer shipping requirements in case logs needed to be reviewed.
  • Collaborated with vendors and warehouse personnel to procure supplies and materials.
  • Conducted regular audits of physical inventory, identifying discrepancies and updating records accordingly.
  • Oversaw daily logistics operations, mentoring junior staff on best practices.

Inventory Control Clerk

Slakey Brothers
Elk Grove, CA
05.2014 - 03.2015
  • Performed thorough cycle counts and processed 3-5 freight claims each day, maintaining accuracy and accountability within a 20,000 square foot warehouse environment.
  • Conducted regular audits and cycle counts to maintain accurate inventory records.
  • Collaborated with warehouse team to streamline receiving and shipping processes.
  • Collaborated with team members to implement new procedures, boosting overall productivity.
  • Streamlined inventory management processes for increased efficiency and reduced errors.
  • Performed data entry and completed proper paperwork.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Conducted research to address shipping errors and packaging mistakes.
  • Sorted and delivered materials to different work areas and staff.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.

Warehouse Delivery Driver

Slakey Brothers
Elk Grove, CA
07.2013 - 05.2014
  • Managed delivery vehicle operations to ensure compliance with safety standards and regulations during transportation of loads within a 60-mile radius.
  • Managed timely loading and unloading of goods, ensuring accurate order fulfillment.
  • Provided excellent customer service during deliveries, addressing concerns, answering questions, and resolving issues professionally.
  • Upheld company reputation with punctual deliveries while maintaining compliance with local traffic laws and regulations.
  • Supported warehouse management in inventory control by reporting any discrepancies noticed during the delivery process and ensuring accurate documentation of items received or returned.
  • Increased safety awareness by conducting daily vehicle inspections and reporting any issues promptly.
  • Verified accuracy of all deliveries against order forms.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Conducted thorough inspections of load security to ensure safety and compliance.
  • Filled out load paperwork and DOT-mandated log books.

Skills

  • Service excellence
  • Thorough analytical approach
  • Effective client support
  • Optimistic attitude
  • Effective email and phone communication
  • Proficient in CRM systems
  • Consistent team player
  • Proficient in handling multiple priorities
  • Familiar with diverse ERP solutions
  • Email and phone etiquette
  • Organized and efficient
  • Order management
  • Attention to detail
  • Adept multi-tasker

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
  • Collaborated with team of 10 in the development of S.A.P ERP system.
  • Collaborated with team of 3 in the development of A.T.S quoting system

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Inside Sales Representative

Repcor
11.2025 - 04.2026

Quote Coordinator

Repcor
11.2021 - 11.2025

Operations Assistant

Slakey Brothers
12.2020 - 10.2021

Buyer II

Slakey Brothers
09.2016 - 12.2020

Buyer

Slakey Brothers
08.2015 - 09.2016

Lead Logistics Clerk

Slakey Brothers
03.2015 - 08.2015

Inventory Control Clerk

Slakey Brothers
05.2014 - 03.2015

Warehouse Delivery Driver

Slakey Brothers
07.2013 - 05.2014

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