Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Monserrat Lopez

19575 Kiningham Dr. Bloomington,CA

Summary

Dedicated and compassionate healthcare professional seeking a phlebotomy position where I can utilize my patient care skills, attention to detail, and strong work ethic to provide high-quality blood collection services. Eager to contribute to a clinical team and continue developing hands-on experience in a fast-paced medical environment.

Overview

6
6
years of professional experience

Work History

Office Manager

Patio Paradise
San Bernardino, CA
04.2024 - Current
  • Delivered exceptional customer service, addressing and resolving client inquiries promptly.
  • Trained and onboarded new staff ensuring adherence to company procedures and quality standards.
  • Managed inventory, processed transactions, and maintained accurate records.

Manager

Farmer Boys
Bloomington, CA
05.2020 - 06.2023
  • Supervised shift operations, created schedules, and ensured team accountability
  • Delivered excellent customer service and resolved concerns promptly
  • Managed food and supply inventory with attention to quality and cost
  • Trained and onboarded new staff on procedures and safety standards
  • Operated register, processed payments, and balanced cash drawers
  • Excelled in a fast-paced drive-thru environment

Pharmacy Technician

Brand New Pharmacy
City, CA
06.2021 - 12.2021
  • Accurately filled prescriptions and handled controlled substances
  • Maintained medication inventory and organized storage
  • Reviewed patient histories and verified prescription accuracy
  • Complied with pharmacy safety, privacy, and regulatory procedures

Education

Phlebotomy Certification -

Phlebotomy Training Specialist
Riverside, CA
04.2025

Pharmacy Technician Certificate - undefined

Fontana Adult School
Fontana, CA
06.2021

High School Diploma - undefined

Bloomington High School
Bloomington, CA
06.2020

Skills

  • Venipuncture and capillary puncture techniques
  • Knowledge of proper specimen handling and labeling
  • Excellent patient communication and care
  • Bilingual: Fluent in English and Spanish
  • Strong time management and organization
  • Attention to detail and accuracy
  • Experience with inventory and safety protocols
  • Team-oriented with leadership experience
  • Microsoft word
  • Excel

Languages

Bilingual: English & Spanish

Timeline

Office Manager

Patio Paradise
04.2024 - Current

Pharmacy Technician

Brand New Pharmacy
06.2021 - 12.2021

Manager

Farmer Boys
05.2020 - 06.2023

Pharmacy Technician Certificate - undefined

Fontana Adult School

High School Diploma - undefined

Bloomington High School

Phlebotomy Certification -

Phlebotomy Training Specialist
Monserrat Lopez