Monserrat Sanchez Jaime
Eau Claire,WI
Summary
Detail-oriented Resident Assistant with strong time management and problem-solving skills. Committed to maintaining safety standards and enhancing resident satisfaction.
Overview
4
4
years of professional experience
Work History
Resident Assistant
The Classic At Hillcrest Greens
Altoona, WI
02.2025 - Current
- Assisted residents with daily activities, enhancing overall satisfaction and engagement.
- Monitored common areas for cleanliness and safety, ensuring a welcoming environment.
- Provided support during emergencies, following protocols to ensure resident safety.
- Ensured precise record-keeping of resident interactions and incidents to support operational transparency.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Developed valuable life skills in residents, including time management, conflict resolution, and effective communication.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
Cashier
Kwik Trip
Hixton, WI
10.2021 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Collaborated with team members to maintain cleanliness and organization of store areas.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at register, notifying management of stock shortages as needed.
- Developed positive relationships with regular customers, enhancing loyalty and satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate of Science - Nursing
Western Technical College
La Crosse, WI05-2029
High School Diploma -
Lincoln Jr/Sr High School
Alma Center, WI05-2024
Skills
- Time management
- Team player
- Supportive
- Documentation and reporting
- Multitask
- eEMR charting experience
- Critical thinking
- Problem-solver
- Medication support
- ADL management
- HIPAA compliance
- Safety standards and compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Resident Assistant
The Classic At Hillcrest Greens
02.2025 - Current
Cashier
Kwik Trip
10.2021 - 08.2025
Associate of Science - Nursing
Western Technical College
High School Diploma -
Lincoln Jr/Sr High School