Montana Brown
Boone,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Wanting to work with people to improve their daily experiences. While working to help individuals solve their problems and lead more comfortable lives.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
08.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Undergraduate Student Researcher
Boone Human Relations Committee
09.2023 - 12.2023
- Enhanced research quality by implementing advanced data analysis techniques and tools.
- Streamlined data collection processes for increased efficiency and accuracy in research findings.
- Conducted thorough literature reviews to identify gaps in knowledge and inform future research directions.
- Applied ethical considerations throughout all stages of the research process, safeguarding participant welfare and data integrity.
- Assisted in recruitment efforts for study participants by creating targeted marketing materials that increased enrollment rates significantly.
- Gathered and organized information for research purposes.
- Wrote research papers, reports, reviews, and summaries regarding sociological events.
- Collaborated with interdisciplinary teams to conduct comprehensive studies and generate valuable insights.
Undergraduate Student Researcher
Social Psychology Laboratory
09.2023 - 12.2023
- Enhanced research quality by diligently reviewing and analyzing relevant literature sources.
- Contributed to the publication of an academic paper by assisting with data collection and analysis.
- Streamlined data management processes for improved efficiency in the research project.
- Increased lab safety by maintaining a clean and organized workspace throughout the research process.
- Supported fellow researchers with technical assistance, fostering a collaborative work environment.
- Developed proficiency in various lab techniques, leading to more accurate and reliable results.
- Conducted extensive statistical analyses using advanced software tools for accurate interpretation of experimental results.
- Enhanced team productivity through effective communication and coordination among group members.
- Applied critical thinking skills to identify potential areas for further investigation within the research topic.
- Collaborated closely with faculty advisors, incorporating constructive feedback into ongoing research efforts.
Education
Bachelor of Science - Sociology And Psychology
Appalachian State University
Boone, NC05.2024
Skills
- Guest Engagement
- Food Delivery
- Order Management
- Daily Specials Memorization
- Sales Expertise
- Sales Techniques
- Front-Of-House Display Creation
- Technical Writing
- Subject Matter Expertise
- Statistical Analysis
- Adaptability
- Literature Review
- Independent Learning
- Time Management
- Critical Thinking
- Quantitative Research
References
References available upon request.
Timeline
Undergraduate Student Researcher
Boone Human Relations Committee
09.2023 - 12.2023
Undergraduate Student Researcher
Social Psychology Laboratory
09.2023 - 12.2023
Server
Cracker Barrell Old Country Store
08.2020 - Current
Bachelor of Science - Sociology And Psychology
Appalachian State University
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