Montana Jones
Trinity,AL
Summary
Dynamic Assistant Store Manager with a proven track record at AT&T, adept in overseeing retail operations and enhancing customer satisfaction. Excelled in problem-solving and POS systems operations, significantly improving store performance. Skilled in coaching teams and executing marketing strategies, demonstrating attention to detail and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
AT&T
Huntsville, AL
01.2022 - 12.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Coached and developed store associates through formal and informal interactions.
Retail Sales Consultant
AT&T
Madison, AL
01.2017 - 01.2022
- Greeted customers in a friendly and professional manner.
- Provided product knowledge to customers on merchandise features, benefits, and quality.
- Assisted with stock replenishment of shelves and displays.
- Maintained cleanliness of the store environment including floors, windows, restrooms, counters.
- Processed online orders for delivery or pickup at retail location.
- Attended regular training sessions on new products and services offered by the company.
- Handled returns and exchanges in accordance with established policies and procedures.
- Recommended additional merchandise items that would complement purchased items.
Education
High School Diploma -
Austin High School
Decatur, AL05-2013
Skills
- Goals and performance
- Attention to detail
- Problem-solving
- Marketing and promotions
- POS systems operations
- Retail operations
- Store opening and closing
- Display setup
Timeline
Assistant Store Manager
AT&T
01.2022 - 12.2022
Retail Sales Consultant
AT&T
01.2017 - 01.2022
High School Diploma -
Austin High School
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