Montana Townsend
Blackwood,NJ
Summary
Experienced with patient registration in emergency settings. Utilizes effective communication to ensure accurate and timely data entry. Knowledge of medical terminology and patient confidentiality standards, ensuring quality and compliance.
Demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
6
6
years of professional experience
Work History
Patient Access ER registrar
Med-metrix
04.2023 - 03.2025
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Registered and verified patient records before triage with most up-to-date information.
- Worked effectively in fast-paced environments.
- Updated computer system with latest information to keep records current and accurate.
- Collected payments and co-pays from patients using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Scanned identification and insurance cards.
Patient Access ER Registrar
Crozer Prospect
02.2022 - 04.2023
- Register patients that require to be seen by an ER physician, and patients that get transported by EMTs.
- Worked in radiology, registered patients who have appointments for xrays, cat scans, and ultrasounds.
- Worked flexible hours across night, weekend, and holiday shifts.
- Collaborated with medical staff, ensuring timely communication of critical patient information for expedient care delivery.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Data Integrity/ Quality Assurance
Prn/Kemberton
11.2018 - 02.2022
- Worked on insurance claims for Workers comp and Motor Vehicle Accident claims and made sure the insurance claims went to the adjusters.
- Worked in the mail room also,Sent out insurance claims, medical records, and any information the insurance company needed on the claim.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Medicine
Rowan College At Burlington County
Mount Laurel, NJ01.2019
High School Diploma -
Camden Catholic
Cherry Hill, NJ01.2017
Skills
- Microsoft office
- Microsoft teams
- Microsoft excel
- Time management
- Communication
- Patient registration
- Calm and effective under pressure
- Policy & Procedures
- Data entry software
Timeline
Patient Access ER registrar
Med-metrix
04.2023 - 03.2025
Patient Access ER Registrar
Crozer Prospect
02.2022 - 04.2023
Data Integrity/ Quality Assurance
Prn/Kemberton
11.2018 - 02.2022
No Degree - Medicine
Rowan College At Burlington County
High School Diploma -
Camden Catholic
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