Summary
Overview
Work History
Education
Skills
Timeline
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Shagara McCallum

Harrisburg,PA

Summary

Experienced in Assisted Living and Medication Administration. Hardworking and reliable, strong ability in Leadership. Highly organized, proactive and punctual with team-oriented mentality. Motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

ER Patient Access Representative

UPMC
Harrisburg, PA
10.2019 - Current
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Responded to patient inquiries regarding billing or financial matters.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Answered phones promptly in a professional manner.

ER Patient Access Representive

Geisinger
Jersey Shore, PA
06.2023 - 10.2024
  • Processed patient admissions, registrations, transfers, and discharges according to established procedures.
  • Verified insurance coverage for services provided by the facility.
  • Collected co-pays and other payments from patients at time of service.
  • Answered phones promptly in a professional manner.

Certified Medical Technician

Heritage Springs Senior Living
Montoursville, PA
06.2022 - 06.2023
  • Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
  • Administered medications under physician direction following standard operating procedures.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Assisted with personal care activities, such as bathing, dressing and grooming.

Certified Medication Technician

Hillside Senior Living Community
Montoursville, PA
02.2021 - 06.2022
  • Assisted in the preparation and distribution of medications to patients as prescribed by physicians.
  • Maintained accurate records of medication administration and other related documentation.
  • Monitored vital signs prior to administering medications and reported any changes or irregularities to the supervising nurse.
  • Assisted with personal care activities, such as bathing, dressing and grooming.

Education

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy - Clearwater
Clearwater, FL
01.2021

High School Diploma -

R. Rex Parris
Palmdale, CA
05.2009

Skills

  • First-Aid and CPR
  • Medication Management
  • Computer Skills
  • Microsoft Office
  • Customer Service
  • Vital Sign Assessment
  • EMR Patient Portal

Timeline

ER Patient Access Representive

Geisinger
06.2023 - 10.2024

Certified Medical Technician

Heritage Springs Senior Living
06.2022 - 06.2023

Certified Medication Technician

Hillside Senior Living Community
02.2021 - 06.2022

ER Patient Access Representative

UPMC
10.2019 - Current

Associate of Science - Medical Billing And Coding

Ultimate Medical Academy - Clearwater

High School Diploma -

R. Rex Parris
Shagara McCallum