Montana Webster
Boulder,CO
Summary
Well developed retail skills, that are well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Service and Sales Associate
24 Hour Fitness
05.2026 - Current
- Assisted customers in selecting fitness memberships and services tailored to individual goals.
- Executed daily sales strategies, contributing to overall team objectives and revenue growth.
- Managed membership renewals and upgrades, ensuring seamless customer transitions between plans.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
Sales Associate
Pandora Jewelry, Castle Rock
08.2025 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and fostering brand loyalty.
- Assisted customers in selecting jewelry, enhancing overall shopping experience.
- Maintained comprehensive product knowledge to effectively communicate features and benefits to customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Floor Supervisor and Sales Associate
Calvin Klein, Castle Rock
09.2023 - 06.2025
- Demonstrated proficiency in managing a team of 15 employees and providing coaching to ensure excellent customer service.
- Analyzed sales data regularly to make informed decisions regarding product placement and pricing strategies.
- Created schedules for staff members according to business needs while ensuring proper coverage at all times.
- Conducted opening and closing operational routines to drive the successful start or completion of daily business.
- Supported sales-driving initiatives by creating daily agendas, which caused a 140% sales increase per month.
- Trained and mentored new staff on operational procedures and store policies.
- Managed inventory levels, conducting regular stock checks to maintain product availability.
Education
High School Diploma - Aerospace Engineering
CU Boulder
Boulder, CO5 2029
High School Diploma - undefined
Elizabeth Highschool
Elizabeth, CO5 2025
Skills
- Teamwork
- Complex Problem-solving
- Upselling
- Cross Selling
- Creative
- Reliable and punctual
Timeline
Service and Sales Associate
24 Hour Fitness
05.2026 - Current
Sales Associate
Pandora Jewelry, Castle Rock
08.2025 - Current
Floor Supervisor and Sales Associate
Calvin Klein, Castle Rock
09.2023 - 06.2025
High School Diploma - undefined
Elizabeth Highschool
High School Diploma - Aerospace Engineering
CU Boulder