Montana Webster

• Greeted guests promptly, managed reservations, and coordinated seating flow to maintain efficient dining room operations.
• Took accurate food and beverage orders, communicated requests clearly, and ensured timely delivery.
• Presented menus, answered menu questions, and described daily specials to support informed guest selections.
• Monitored table readiness, reset seating areas, and maintained organized front-of-house presentation.

• Utilized comprehensive product knowledge to clearly communicate features and benefits to customers, facilitating informed purchasing decisions.
• Assisted customers with product selection, styling recommendations, and gift solutions.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Executed store organization and cleanliness standards, creating an inviting shopping environment for customers.

• Implemented daily sales strategies to achieve team objectives and drive revenue growth.
• Promoted membership options and club services to match member fitness goals.
• Assisted prospects with tours, trial memberships, and enrollment paperwork.
• Coordinated front desk operations to streamline check-in and check-out processes, improving customer experience.

• Demonstrated proficiency in managing a team of 15 employees and providing coaching to ensure excellent customer service.
• Supported sales-driving initiatives by creating daily agendas, which caused a 140% sales increase per month.
• Created staff schedules based on business needs, ensuring optimal coverage at all times.
• Conducted operational routines for opening and closing to ensure smooth daily business operations.
• Trained and mentored new staff on operational procedures and store policies.
• Conducted opening and closing operational routines to drive the successful start or completion of daily business.
• Managed inventory levels through regular stock checks to ensure consistent product availability.

Graduated - May 2025

• 4.5 Weighted GPA
• Ranked in Top 1% of class

• Dean's List: Fall and Spring of 2024 and Fall of 2025

Expected Graduation: May 2029

• Transfer Excellence Scholarship Recipient
• Extracurricular Activities: Club Volleyball