Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Montay Johnson

Smyrna

Summary

Motivated and tech-savvy professional with a BFA in Graphic Design and hands-on experience in medical data entry, remote administrative support, customer service, and marketing design. Strong background in Adobe Creative Suite, CRM systems, and social media content creation. Proven ability to support cross-functional teams, manage high-volume tasks, and contribute to branding and engagement efforts. Seeking a fully remote role in data entry, marketing, or administrative assistance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Freelance Graphic Designer

Self-Employed
01.2018 - Current
  • Created branding materials, social media graphics, logos, and websites for small businesses.
  • Managed multiple client projects, including file delivery, invoicing, and communications.
  • Delivered custom designs that helped clients increase engagement and visibility.
  • Developed creative design for print materials, brochures, banners, and signs.

Customer Service Representative

Elite Creative Group
01.2012 - Current
  • Resolved customer questions, reducing repeat inquiries and improving satisfaction.
  • Promoted customer loyalty through relationship-focused service.
  • Maintained security standards and created user guides for client self-service.
  • Managed high-volume inbound inquiries with professionalism.

Medical Records and Health Information Technician

Peachtree Orthopedics
11.2020 - 01.2022
  • Entered and maintained confidential patient data with 99% accuracy.
  • Organized electronic files and ensured HIPAA compliance.
  • Worked independently to meet strict daily deadlines.

Marketing Graphic Designer

Ringer Consulting Group
06.2016 - 04.2020
  • Partnered with marketing and PR teams to develop branded visuals, increasing engagement by 32%.
  • Used HTML and CSS to mock up product pages with custom graphics.
  • Enhanced skills in Photoshop for advanced image editing and color correction.
  • Created designs for 10+ client accounts in consumer products and tech.
  • Built visual assets and edited presentations used by executives.
  • Designed social content that earned over 1,600 points of engagement.
  • Refreshed the company’s logo and branding materials.

Education

MBA - Strategic Marketing Management And Digital Content

Liberty University
Lynchburg, VA
05-2027

Bachelor of Arts - Graphic Design

University of West Georgia
Carrollton, GA
05-2020

Skills

    Medical & Business Data Entry
    Administrative Support & File Management
    CRM & Database Maintenance (familiar with Salesforce, HubSpot)
    Adobe Creative Suite (Photoshop, Illustrator, InDesign)
    HTML/CSS Basics
    Social Media & Email Marketing (Mailchimp, Canva)
    Microsoft Office & Google Workspace
    Time Management & Multitasking
    Brand Identity & Digital Design

    Basic

    Bookkeeping & Inventory Tracking

Certification

• HIPAA Awareness for Healthcare Staff


Timeline

Medical Records and Health Information Technician

Peachtree Orthopedics
11.2020 - 01.2022

Freelance Graphic Designer

Self-Employed
01.2018 - Current

Marketing Graphic Designer

Ringer Consulting Group
06.2016 - 04.2020

Customer Service Representative

Elite Creative Group
01.2012 - Current

MBA - Strategic Marketing Management And Digital Content

Liberty University

Bachelor of Arts - Graphic Design

University of West Georgia

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