Montazia Gibson

A well-rounded professional with a strong background in customer service. Excels in ensuring smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records, gathering accurate billing and financial information, and reviewing intake materials for accuracy and completeness. Commits to maintaining and safeguarding patient privacy and confidentiality. Establishes trust with both patients and colleagues through professional behavior. Exceptional organizational skills for effective time and priority management in fast-paced, multi-tasking environments. Adept problem solver with the ability to assess situations and identify solutions. Proficient in communication platforms such as Zoom and MS Teams, as well as Microsoft Office applications including MS Excel, MS Word, and MS PowerPoint. Typing speed of 33 words per minute.

• Cardiopulmonary Resuscitation (CPR), American Heart Association
• Occupational Safety and Health Administration (OSHA), OSHA

• Zoom
• MS Teams

• MS Excel
• MS Word
• MS PowerPoint

• Medical Terminology
• Medical Transcription
• Patient Processing
• Patient Registration
• Medical Records Management
• Data Entry
• Release of Information
• HIPAA Compliance
• Medical Laws & Ethics
• CMS 1500 Claim Form
• Basic Coding Skills for ICD-10 & CPT
• Anatomy & Physiology