MONTE GARRETT, PHR
Charlotte,North Carolina
Summary
Talent Acquisition professional with broad based experience in diverse organizations in both the private and public sectors seeks key executive leadership position with a forward thinking and results oriented organization. Over 15 years of proven leadership experience. Highly experienced in devising strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent bench-marking, talent assessment and interviewing policies. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.
Overview
12
12
years of professional experience
Work History
Director of Talent Acquisition
Mecklenburg County Local Government
Charlotte, NC
04.2019 - Current
- Supports County objectives and department initiatives by supervising professional level staff and overseeing the Talent Acquisition function supporting an organization of over 6,000 employees
- Plan, direct, supervise, and coordinate work activities of eight HR Consultants and four HR Managers
- Set goals, implement, and enforce policies and procedures
- Develop and monitor budgets
- Implemented County's first ATS
- Implemented new background check vendor
- Responsible for RFP process for Talent Acquisition vendors
- Advise department leadership on organizational policy matters and recommend needed changes
- Develop and administer special projects
- Conducted compensation conversations with human resources and hiring managers to foster internal and external equity
- Analyzed recruiting metrics to share reports and recommendations with stakeholders
- Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results
- Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy
- Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent
- Captured talent assessment data to identify potential candidates across 21 businesses
Talent Acquisition Manager
ACN
Concord, NC
06.2018 - 04.2019
- Supervise staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe work environment; and, making hiring, termination, and disciplinary recommendations
- Partners with other areas of HR including but not limited to HRMS, Class & Compensation, Compliance, Associate Relations, and HR Business Partners to achieve department goals
- Leads strategic initiatives such as internship, outreach and pipeline development programs and Organizational Development
- Responsible for creating and implementing the talent acquisition and talent management infrastructure, framework, and strategies to support the organization (N America, Latin America, and Canada)
- Identifies and recommends opportunities to improve and align supporting systems and creates and implements an integrated approach to talent management & succession planning
- Leads the full cycle recruiting process and participates in the design, development and implementation of programs and organization development initiatives related to performance management, employee development, selection systems, succession planning, change management, and high-performance teams/individuals
- Manage full cycle recruitment effort for all exempt and non-exempt personnel, interns and temporary & contract employees for North America, Latin America, and Canada
- Responsible for Recruiting budgets
- Ownership of Staffing KPI’s and metrics reporting
- Develop and implement strategic recruiting plans for positions at all levels within the organization ensuring compliance with company equal opportunity policies, diversity plans, and ACN’s Core Values, as well as federal and state/provincial regulations
- Responsible for coordinating the operations of all Organizational Development activities
- Responsible for vendor management for all staffing and relocation needs
- Coordinate career skills assessment and development plans for staff
- Coordinate OD learning activities with the Training Department
- Establish and maintain strategic partnerships with business unit leaders and HR professionals through consulting on individual, team, and organization effectiveness
- Diagnose Organizational Development needs and lead the design, development, implementation planning, and evaluation of solutions to improve effectiveness.
Director of Talent Acquisition
Bridge Professional Services
Charlotte, NC
06.2015 - 02.2018
- Started the Southeast division of the organization
- Oversight of RPO & Business Development for Southeast division
- Built a team of 12 Recruiters (eight of which were remote)
- Key Accomplishment: Improved the firm’s Time to Fill from 60 days to 30 days during tenure
- Responsible for the key areas: strategic workforce planning, recruiting top talent with sustainable retention, and outside the box thinking when recruiting niche markets
- Contracted six months out of the year to run GoHealth’s HR and Recruiting department during ramp up for Open Enrollment
- Transitioned Bridge Professional Services from sourcing and recruiting talent from Careerbuilder to LinkedIn, more robust talent platform, significantly enhancing the quality and level of services
- Reviewed employment applications and background check reports to facilitate hiring process.
Human Resources Project Manager
PetSmart
Phoenix, AZ
10.2014 - 06.2015
- Responsible for HR in key areas: strategic planning & alignment, cross-functional project management complex employee relations, performance management, succession planning, talent management, compensation, training & development, policy administration, and workforce planning
- Transitioned HR department from a specialized service model to a consultant model, significantly enhancing the quality and level of services provided by HR in a high-touch, high-demand culture
- Collaborated with key leadership to foster and promote a systematic framework for assessing and strengthening workforce planning and selection decisions through the application of appropriate market and industry benchmarks as well as defined quality metrics
- Identifies talent gaps and plans for filling the gaps proactively
- Led cross-functional project in conjunction with Legal Counsel on company investigative guidelines to enable a consistent process to be used when investigating serious workplace issues and disputes
- Served as the Employee Engagement Committee Chairman and acted as a liaison between, and the People Pulse 3rd party vendor to create a robust bi-annual enterprise survey that measured associate engagement and it's drivers, management effectiveness, care for our associates/customers/community, and positive workplace indicators
- Implement and analyze PetSmart annual engagement survey to assess organization/culture and its readiness for change; develop plan of action and execute based upon survey results
- Manage and lead enterprise-wide Career Path Program (performance management, feedback process, mentoring process, talent management/succession planning, coaching), including implementation of company goal-setting process and training of employee population
- Execute HR projects according to project plans; monitor timeline traction and critical risk indicators making adjustments as needed to ensure successful implementation of the project within budget and at the required level of quality
- Executed the assessment of HR functions which drove a comprehensive plan for realignment of services and staff to meet the needs of internal customers
- Revised the 30/60/90 day associate review process to update the language and reflect the new culture of the enterprise
- Partnered with Talent Management & Organizational Effectiveness to create a new format for Mid-Year and Year-End reviews for all Management Personnel enterprise wide.
Lead Human Resource Manager
Petsmart
Phoenix, AZ
02.2014 - 10.2014
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards
- Develop measurement tools and established HR metrics to evaluate services and communicate value-add accomplishments to executive management in the areas of compensation, employee relations, training and development, and recruitment/on-boarding
- Spearhead District Manager on-boarding program for external and internal talent to enable a seamless assimilation process
- Led project to improve applicant tracking system (Talent Brew) to enhance functionality for end users
- Led reengineering efforts of website presence to improve overall navigation and usefulness, including, the development of toolkits for employees and managers as well as incorporating an employment brand
- Implement strategy, business initiatives, and organizational programs/tools to support activities such as leadership alignment, stakeholder assessments- 360 coaching, employee engagement, training, and workforce transition
- Spearhead a comprehensive classification and compensation study which resulted in the implementation of a new compensation philosophy, pay structure, and policy formulation that streamlined processes, improved competitiveness, and increased flexibility within the organization
Regional Human Resource Manager
Petsmart
02.2010 - 02.2014
- Responsible for Recruiting Store Managers and Districts Managers for 23 districts
- Provide solid leadership in 23 districts, multiple states, high-volume- driving business vision and strategy
- Provides day to day performance management guidance to business leaders- Store Manager,
- District Managers, and Regional Managers (coaching, counseling, career development, disciplinary actions, and 9-box)
- Provide direction and partnership in human capital planning within all regions and districts to alleviate gaps and high vacancy rates
- Conduct market compensation survey to ensure we are competitive in all areas –districts/positions
- Managed the development and execution of comprehensive training needs assessment which resulted in the creation of an organization-wide curriculum with educational sessions
- Administer ethics compliance based investigations and various employee relations matters.
Education
PHR- Professional in HR -
HR Certification Institute
03.2018
Certified Diversity & Inclusion Trainer -
Mohr
Strategic HR Leadership -
Cornell University
Ithaca, NY02.2021
Change Management Practitioner -
Prosci
10.2019
Effective Management Skills Trainer -
Mohr
Skills
- Microsoft Office Suite
- ATS- Kronos, Taleo, PeopleSoft, ADP, Talent Brew, Cornerstone
- LinkedIn Recruiter
- Change Management
- Dispute Mediation
- Exit Interviews and Processes
- Employee Development
- Recruiting and Interviewing
- Statistical Data Analysis
- Human Resource Information System HRIS
- Operations Management
- Verbal and Written Communication
Additional Information
- Regional Loss Prevention Manager- CVS Pharmacy
- Regional Loss Prevention Manager- Babies R Us
- General Manager- Babies R Us
Timeline
Director of Talent Acquisition
Mecklenburg County Local Government
04.2019 - Current
Talent Acquisition Manager
ACN
06.2018 - 04.2019
Director of Talent Acquisition
Bridge Professional Services
06.2015 - 02.2018
Human Resources Project Manager
PetSmart
10.2014 - 06.2015
Lead Human Resource Manager
Petsmart
02.2014 - 10.2014
Regional Human Resource Manager
Petsmart
02.2010 - 02.2014
PHR- Professional in HR -
HR Certification Institute
Certified Diversity & Inclusion Trainer -
Mohr
Strategic HR Leadership -
Cornell University
Change Management Practitioner -
Prosci
Effective Management Skills Trainer -
Mohr