Monte Walker
Roswell,NM
Summary
Strategic executive with expertise in high-volume, multi-unit operations. Experienced in multi-unit management, financial oversight, and team development. Streamlined operations and implemented training programs to enhance profitability and employee engagement in restaurant environments. Results-driven professional with extensive experience in project management and financial analysis. Skilled in talent development and enhancing guest satisfaction, consistently achieving operational excellence across multiple locations.
Overview
31
31
years of professional experience
Work History
Sr. District Manager
Cattle Baron Restaurants Inc.
Roswell, NM
02.2010 - Current
- Oversaw multi-unit operations in a variety of markets, achieving seamless performance and high customer satisfaction.
- Created and monitored sales contests across company to drive revenue growth
- Implemented training programs for managers, enhancing leadership capabilities across teams.
- Guided managers on analyzing income statements to improve financial performance.
- Reviewed income statements for general managers to enhance financial oversight
- Evaluated general managers' annual goals and budgets reports
- Coordinated operational audits, ensuring compliance with company policies and regulations.
- Developed and implemented standard operating procedures to optimize guest satisfaction to drive sales
- Assessed HR processes and managed unemployment hearings, grievances, and handbook updates to ensure compliance and employee satisfaction
District Manager
Cattle Baron Restaurants Inc.
Roswell, New Mexico
03.2007 - 01.2010
- Managed district personnel matters, including recruitment, hiring, performance reviews, and disciplinary actions to build a high-performing team.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans for increasing sales, reducing costs, improving operational efficiency.
- Oversaw daily restaurant operations, ensuring adherence to company standards and enhancing overall service quality.
- Conducted regular store visits to verify compliance with company policies and regulations, reinforcing operational integrity.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Collaborated with management teams to maintain high-quality food preparation standards and culinary development
General Manager
Cattle Baron Restaurants Inc.
Midland, Texas
05.2003 - 03.2007
- Achieved pre-net profits in a previously failing restaurant with continued growth of 100% each year over a 3 year period
- Developed restaurant business plan by surveying demands, evaluating competitors, and preparing financial and sales projections to drive strategic growth.
- Managed daily operations to ensure efficient restaurant functioning.
- Scheduled staff shifts and monitored labor costs.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
- Ensured compliance with health, safety and sanitation standards.
- Received company guest satisfaction award
Assistant Manager/Kitchen Manager/Line Cook
Cattle Bnaron Restaurants Inc.
Portales , NM
09.1997 - 02.2003
- Oversaw daily kitchen operations, ensuring quality meal preparation, cooking methods, portion sizes, and plate presentation.
- Supervised daily kitchen operations to ensure smooth workflow and staff coordination.
- Trained and mentored kitchen staff on food preparation and safety standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Managed inventory levels and ordered supplies to ensure consistent kitchen operations.
- Scheduled employee shifts to ensure adequate coverage during peak hours.
- Implemented sanitation procedures to comply with health regulations consistently.
Assistant Manager
Taco Box
Portales, NM
05.1995 - 09.1997
- Trained and mentored staff on customer service and food preparation techniques, improving service quality and efficiency.
- Resolved customer complaints promptly, improving customer satisfaction and loyalty through effective issue resolution.
- Maintained cleanliness of workstations, dining areas, and food storage spaces
- Followed safety guidelines to ensure a safe workplace for all employees.
- Performed opening and closing duties including daily cash balancing
- Managed labor costs during shift
Education
High School Diploma -
Portales High School
Portales, NM05-1997
Business
Eastern New Mexico University
Portales, NMSkills
- Project management
- Budget control
- Financial analysis
- Performance analysis
- Menu engineering
- Multi-unit operations
- HR oversight
- Talent development
- Team leadership
- Guest relationship management
- Effective communication
- Marketing and guest loyalty programs
Timeline
Sr. District Manager
Cattle Baron Restaurants Inc.
02.2010 - Current
District Manager
Cattle Baron Restaurants Inc.
03.2007 - 01.2010
General Manager
Cattle Baron Restaurants Inc.
05.2003 - 03.2007
Assistant Manager/Kitchen Manager/Line Cook
Cattle Bnaron Restaurants Inc.
09.1997 - 02.2003
Assistant Manager
Taco Box
05.1995 - 09.1997
High School Diploma -
Portales High School
Business
Eastern New Mexico University