Results-driven Service Technician with a proven track record at Jiffy Lube, excelling in preventive maintenance and customer service. Skilled in diagnostic testing and equipment troubleshooting, I consistently enhanced customer satisfaction through effective problem resolution and attention to detail, ensuring high-quality service delivery in fast-paced environments.
Work History
Service Technician
4 Years 9 Months
Jiffy Lube Oil Change Center | 01.2022 - Current
Performed oil changes, fluid checks, and filter replacements following service bay procedures.
Inspected belts, hoses, tires, and batteries to identify maintenance needs.
Advised customers on recommended services based on vehicle condition and mileage.
Maintained clean work area and followed safety standards for tools and equipment.
Assisted team members with preventive maintenance tasks during high-volume service periods.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Production Technician
1 Year 9 Months
Carlex Glass | 04.2020 - 01.2022
Operated production equipment to support efficient automotive glass manufacturing workflows.
Inspected finished glass for defects, ensuring compliance with quality standards and specifications.
Trained new technicians on safety procedures, equipment setup, and standard work instructions.
Troubleshot line issues to restore production flow and reduce downtime.
Construction Worker
2 Years 1 Month
Independent Contractor for Lennar Corporation | 03.2018 - 04.2020
Coordinated site preparation, framing, and finish work to support residential construction schedules.
Interpreted blueprints and project specifications to complete carpentry and structural tasks accurately.
Operated hand tools, power tools, and construction equipment while maintaining strict jobsite safety.
Inspected workmanship and corrected deficiencies to meet quality standards and inspection requirements.
Completed punch list tasks and final adjustments to support timely project turnover.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
High School Diploma
Whites Creek High School | Nashville, TN | 05.2020