Summary
Overview
Work History
Education
Skills
Timeline
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Montez Johnson

Cincinnati

Summary

Dynamic food service professional with a proven track record at LaRosa's Pizzeria, excelling in order fulfillment and customer service. Skilled in quality control inspection and conflict resolution, I consistently ensured high standards and customer satisfaction, contributing to a positive dining experience. Committed to maintaining food safety regulations and teamwork.

Overview

9
9
years of professional experience

Work History

Assembly Line Worker

LaRosa's Pizzeria
Cincinnati
09.2024 - 02.2025
  • Served food and beverages to patrons and confirmed complete orders.
  • Greeted customers, took orders and answered questions about menu items.

Warehouse Worker

DHL Express
Hebron
01.2020 - 12.2020
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Transported goods to designated areas within the warehouse facility.
  • Investigated any reported problems regarding shipping errors or damages.
  • Secured items in truck by strapping over protective padding.
  • Protected items by wrapping in cling film, padded moving blankets and tape.

Crew Member

McDonald's Restaurant
Cincinnati
04.2017 - 10.2017
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.

Crew Member

Kings Island Amusement Park
Mason
04.2016 - 10.2016
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Prepared quality products while maintaining portion control and presentation within service goal times.

Education

High School Diploma -

DePaul Cristo Rey
Cincinnati, OH
05-2020

Skills

  • Food safety regulations
  • Quality control inspection
  • Order fulfillment
  • Inventory management
  • Standard operating procedures
  • Customer service
  • Team collaboration
  • Conflict resolution

Timeline

Assembly Line Worker

LaRosa's Pizzeria
09.2024 - 02.2025

Warehouse Worker

DHL Express
01.2020 - 12.2020

Crew Member

McDonald's Restaurant
04.2017 - 10.2017

Crew Member

Kings Island Amusement Park
04.2016 - 10.2016

High School Diploma -

DePaul Cristo Rey

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