Montinasha Smith
Milwaukee,WI
Summary
Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
Work History
Office Assistant
Mainstream Development Educational Group
Milwaukee, WI
01.2026 - Current
- Organized office supplies and maintained inventory for efficient operations.
- Supported staff by scheduling appointments and managing calendars effectively.
- Assisted in preparing materials for training sessions and workshops.
Jr. Youth Advocate
Wisconsin Community Services
Milwaukee, Wisconsin
06.2023 - 08.2025
- Resource referral
- Professional communication
- Reliability
- Dedicated support
- Maintained accurate records of client information, including progress notes, and.
- Identified appropriate community resources and provided referrals for services.
- Collaborated with community partners to provide additional resources for youth between the ages of 16 and 23.
- Maintained a professional demeanor while interacting with internal and external customers via phone or email.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Provided excellent customer service by responding to inquiries promptly and accurately.
- Verified client identity prior to granting access to premises or services.
Education
High School -
Riverside University High School
Milwaukee, WisconsinSkills
- Client advocacy
- Community outreach
- Proactive Communication
- Office administration
- Document organization
- Customer service
Activities
- JV captain for Riverside Softball Team
- Member of Riverside sisterhood club
Timeline
Office Assistant
Mainstream Development Educational Group
01.2026 - Current
Jr. Youth Advocate
Wisconsin Community Services
06.2023 - 08.2025
High School -
Riverside University High School