Montoya Dancy
Eugene,Oregon
Summary
Results-driven Authorization Specialist prepared for this role with 2+ years of experience. Strong focus on collaboration and achieving results. Expertise in applying analytical skills, problem-solving, and attention to detail to deliver impactful outcomes. Known for adaptability, reliability, and effective communication in dynamic team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Authorizations Specialist
New Horizons (In-Home Care)
Springfield, Oregon
01.2024 - Current
- Process high-volume data entry for client agreements with accuracy and timeliness.
- Communicates with VA, DHS, and ODDS Caseworkers to resolve authorization and documentation issues.
- Maintain and track active client agreements to prevent service interruptions.
- Coordinated communication between clients, providers, and insurance companies to facilitate approvals.
- Processed authorization requests efficiently, ensuring compliance with healthcare regulations.
- Manage approximately 60+ incoming calls and emails per day.
Shift Manager
Pizza Hut
Eugene, Oregon
01.2022 - 01.2024
- Handling customers Complaints/Concern.
- Supervised team performance to ensure efficient operations during peak hours.
- Trained new staff on food preparation and customer service protocols.
- Managed inventory levels, minimizing waste through effective stock rotation.
- Resolved customer complaints swiftly, improving satisfaction rates significantly.
- Coordinated with kitchen staff to ensure timely order fulfillment and quality standards.
Student Medical Office Administration Billing and Coding Extern
Willamette Valley Cancer Institute Business Office
Eugene, OR
11.2023 - 12.2023
- Gained 5 weeks of hands-on experience in a medical office.
- Familiar with Alayacare, eXPRS, HSRM, and Provider One computer programs.
- Supported administrative tasks, including data entry and record keeping for patient files.
- Collaborated with team members to streamline office processes and improve workflow.
- Organized patient information and documentation to ensure compliance with healthcare regulations.
- Followed established departmental guidelines and safety procedures.
Embroidery Back Lead
Richardson Sports
Springfield, Oregon
01.2019 - 01.2023
- Manage Orders.
- Assist Machine Operators and Team.
- Design Editing.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Diploma - Medical Office Administration Billing And Coding
Institute of Technology
Salem, OR12-2023
Skills
- Data entry (50WPM)
- Medical office experience
- Client and Case Coordination
- Time Management
- Insurance/Authorization knowledge
- Leadership qualities
Certification
- National Center for Competency Testing
- National Certified Medical Office Assistant
- NCMOA as of Dec, 2023
Timeline
Authorizations Specialist
New Horizons (In-Home Care)
01.2024 - Current
Student Medical Office Administration Billing and Coding Extern
Willamette Valley Cancer Institute Business Office
11.2023 - 12.2023
Shift Manager
Pizza Hut
01.2022 - 01.2024
Embroidery Back Lead
Richardson Sports
01.2019 - 01.2023
Diploma - Medical Office Administration Billing And Coding
Institute of Technology