Montrail Neil
Chandler,AZ
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
10
10
years of professional experience
Work History
Package Handler
Federal Express Corporation
Chandler
04.2024 - Current
- Operated material handling equipment to efficiently sort and transport packages.
- Ensured accurate labeling and documentation of shipments to maintain inventory integrity.
- Collaborated with team members to optimize workflow and enhance package processing speed.
- Conducted regular safety inspections of equipment and work areas to promote a safe environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Ensured timely package delivery to loading docks, contributing to improved customer satisfaction.
- Sorted and organized packages according to destination, ensuring timely dispatch.
- Collaborated with team members to maintain optimal workflow and meet daily production goals.
- Conducted regular inventory checks to maintain stock levels and prevent shortages.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Senior Clerk (Team Lead)
St. Louis County Board of Elections
St. Louis, MO
04.2016 - 11.2021
- Provides Customer service to the public. Answering phones
- Data Entry to maintain voter records
- Assist in development of class presentations and lessons.
- Set up training room and check in election judges for class
- Resolves difficult and complex problems
- Acts as a liaison between employees, other departments, city clerks, outside agencies and the general public.
- Oversaw election day operations, ensuring compliance with state regulations and procedures.
- Coordinated training sessions for new clerks, enhancing team performance and service delivery.
- Analyzed and reported on election results, contributing to accurate public communication of outcomes.
- Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
Sales Associate
Ann Taylor Stores
06.2018 - 01.2020
- Assist customers with requests in store and on the phone
- Demonstrate knowledge of products and services to customers
- Greet customers in a friendly and polite manner
- Keep an eye on inventory levels and restock shelves as needed
- Educate customers about current promotions and advertisements
- Trained and mentored new sales associates to enhance product knowledge and customer service skills.
- Executed daily sales goals through effective communication and relationship-building with customers.
- Collaborated with team members to create promotional displays, enhancing customer experience and store appeal.
- Fostered a positive work environment by promoting teamwork and supporting colleagues in achieving performance targets.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
McCluer North High School
St Louis, MO06.2011
Skills
- Supervisory Skills
- Election Law and Procedures
- Microsoft Excel
- Multitask
- Retail
- Customer Service
- Microsoft Office
- Microsoft Outlook
- Data Entry
- Training
- Detail Oriented
- Typing 45 WPM
- Sales
- Team collaboration
- Warehouse safety
- Adaptable to change
- Loading and unloading
Timeline
Package Handler
Federal Express Corporation
04.2024 - Current
Sales Associate
Ann Taylor Stores
06.2018 - 01.2020
Senior Clerk (Team Lead)
St. Louis County Board of Elections
04.2016 - 11.2021
High School Diploma -
McCluer North High School