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Montre Smith
Rantoul
Work Preference
Summary
Dynamic leader with extensive experience in managing operations and driving team performance. Adept at implementing cost control measures and analyzing market trends to identify opportunities for business growth and improved customer relations.
Overview
13
13
years of professional experience
Work History
Business Owner
Swiftly Delivers Inc.
Rantoul, IL
11.2018 - 02.2023
- Developed and implemented efficient delivery logistics to optimize operational workflows.
- Managed customer inquiries and ensured timely resolution of issues to enhance satisfaction.
- Trained staff on best practices for order processing and inventory management systems.
- Analyzed market trends to identify new business opportunities and refine service offerings.
Department Manager
Walmart
Rantoul, IL
02.2016 - 01.2023
- Oversaw daily operations to ensure efficient workflow and optimal team performance.
- Developed and implemented training programs to enhance employee skills and productivity.
- Managed inventory control processes, reducing stock discrepancies and improving order accuracy.
- Analyzed sales data to identify trends, driving strategic decisions for department growth.
General Manager
McDonald's
Crete, IL
05.2010 - 04.2016
- Oversaw daily operations, ensuring compliance with quality standards and operational procedures.
- Managed team performance through effective training and mentorship programs.
- Implemented cost control measures to enhance profitability and resource allocation.
- Developed strategic initiatives to improve customer satisfaction and drive sales growth.
Education
High School Diploma -
Crete-Monee High School
Crete, ILSkills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Graphic Design and marketing
Timeline
Business Owner
Swiftly Delivers Inc.
11.2018 - 02.2023
Department Manager
Walmart
02.2016 - 01.2023
General Manager
McDonald's
05.2010 - 04.2016
High School Diploma -
Crete-Monee High School