Summary
Overview
Work History
Education
Skills
Timeline
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Montrellis Lyons

Rocky Mount,NC

Summary

  • Committed and hardworking Customer Lead/Casheir with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
  • Hardworking Cart Pusher providing world-class customer service. Accustomed to working varied shifts including weekends and holidays and working outdoors in inclement weather conditions. Strong awareness of surroundings and safety with capability of lifting and moving items up to 50 pounds. .

Overview

3
3
years of professional experience

Work History

Customer Lead/Supervisor

Foodlion Grocery Store
08.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Delivered customer service in every interaction and skillfully resolved conflicts.

Crew Team Member

Autobell
02.2021 - 08.2022
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.


Education

Associate of Science - Electrical Systems Technology

Nash Community College
Rocky Mount, NC
08.2023

Skills

  • Critical Thinking
  • Complex Problem-Solving
  • Mathematics
  • Residential Electrical Work
  • Hand and Power Tool Operation
  • Safety Requirements
  • Reading Comprehension

Timeline

Customer Lead/Supervisor

Foodlion Grocery Store
08.2022 - Current

Crew Team Member

Autobell
02.2021 - 08.2022

Associate of Science - Electrical Systems Technology

Nash Community College

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Montrellis Lyons