Montserrat Castaneda Celis
Goldfish Swim School
Novi
1
Language
1
Certification
4
years of professional experience
Adaptable professional with experience in healthcare, hospitality, teaching and caring for kids under 12, and service desk support. Skilled in fast-paced environments, clear communication, and teamwork. Known for helping people feel heard, supported, and comfortable while maintaining accuracy and professionalism.
Work History
Service Desk
2 Months- Thrived in high-pressure settings while managing multiple tasks.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Redirect students who may have a question about campus or other needs
- Communicate through email and suggest or help students with their tutor requests and/or other support.
Swim Instructor
8 Months- Instructed swim lessons using Goldfish curriculum and age-appropriate teaching methods.
- Assessed swimmer progress and adjusted techniques to support skill development.
- Enforced pool safety rules and maintained constant supervision during classes.
- Communicated lesson updates and performance feedback to parents and guardians.
- Maintained a fun environment so kids could have fun while I could adjust to their way of understanding and learning.
- listened to student stressors and accommodated them where they felt comfortable and safe.
Host
11 Months- Managed reservations, waitlists, and table assignments using point-of-sale and host stand systems.
- Greeted guests promptly and managed seating flow to maintain organized dining room operations.
- Coordinated with servers and kitchen staff to balance table turnover and guest experience.
- Answered phone calls, provided accurate wait-time updates, and handled takeout order inquiries.
Certified Nursing Assistant
2 Years 3 Months- Assisted residents with activities of daily living like feeding, dressing, grooming as needed or requested by the resident.
- Reported changes promptly to nursing staff for timely care adjustments.
- Charted care activities accurately in electronic health records and charted inputs and outputs.
- Supported medication reminders and daily routines under nursing supervision, ensuring consistent resident care.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Education
High School Diploma
No Degree - Nursing
Skills
Strong communication skills
Time management
Multitasking
Attention to detail
Teamwork and collaboration
Friendly
positive attitude
Direct patient care
Patient assessment
HIPAA compliance
Fast learner
Certification
- CNA - Certified Nursing Assistant
Languages
Spanish
Native or Bilingual
Timeline
Service Desk
Schoolcraft College
08.2026 - CurrentRead More
Swim Instructor
Goldfish Swim School
02.2026 - CurrentRead More
Host
Toasted Oaks Grill and Market
11.2024 - 10.2025Read More
Certified Nursing Assistant
Trilogy
02.2023 - 05.2025Read More
Novi High School
High School Diploma
Read More
Schoolcraft College
No Degree from Nursing
Read More