Montserrat Lopez
Chicago,IL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Senior
CPS
Chicago, IL
07.2023 - 08.2023
- Rickover naval Academy provides an amazing opportunity for upcoming freshman during summer, “freshman connection”. Freshman will have month worth of orientation. They get to experience what life is like in high school and for them to get adjusted to their new surroundings and peers. Seniors in high schools are the ones leading the program among with other teachers. The seniors job is to create plans and activities for the upcoming freshman.
- Coordinated team activities and provided guidance to junior members.
- Created project plans, tracked progress, and reported results to teachers.
- Developed strategies for improving freshman’s experience.
- Led brainstorming sessions for new ideas and initiatives.
- Ensured projects were completed on time, within budget, and met quality standards.
- Conducted regular meetings with the team to review progress towards goals.
- Identified opportunities for process improvements through collaboration with other departments.
- Communicated effectively with all levels of personnel both internally and externally.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat.
Lutz Buddy
After School Matters Inc.
Chicago, IL
06.2020 - 08.2023
- Diverse learners are often isolated and excluded from activities throughout their lives. Teens in Lutz Buddies will gain a basic understanding of common intellectual disabilities and strategies for interacting with other teens who have those disabilities. This program will also partner with the diverse learner program "Lutz Exploration." Teens from Lutz Buddies will be paired with a diverse learner and spend the session supporting that teen in their program. Take part in this incredible opportunity to build friendships, participate in social mentoring, support integration of teens with intellectual disabilities, and help to foster an atmosphere of inclusion at After School Matters. I have worked for them for the past 3 years during the summer times.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed group projects, working smoothly with others.
- Collaborated with others to discuss new opportunities.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of members promptly and efficiently.
Education
High School Diploma -
Rickover Naval Academy
Chicago, IL05-2024
Skills
- Dependable and Responsible
- Data Management
- Verbal Communication
- Friendly, Positive Attitude
- Analytical and Critical Thinking
- Task Prioritization
- Problem-Solving
- Active Listening
- Project Planning
- Remote Office Availability
- Organization and Time Management
- Analytical Thinking
Timeline
Senior
CPS
07.2023 - 08.2023
Lutz Buddy
After School Matters Inc.
06.2020 - 08.2023
High School Diploma -
Rickover Naval Academy