Monty Johnson
Columbus,OH
Summary
Dynamic Strategic Culture and Engagement leader with a proven track record in consulting, business psychology, and change management. Expertise in leveraging organizational intelligence and data-driven insights to cultivate inclusive, high-performing workplace cultures that align with DEIB initiatives and overarching business goals. Skilled in influencing leadership and fostering measurable engagement across diverse, multi-office environments, ensuring sustainable organizational growth and employee satisfaction. Committed to driving transformative change that enhances both individual and collective performance within organizations.
Overview
25
25
years of professional experience
Work History
Operations Coordinator / Administrative Support
Amazon Logistics - CMH7 Fulfillment Center
New Albany, OH
11.2016 - Current
- Served as central communication hub across Operations, Human Resources, Safety, and Loss Prevention leadership teams, facilitating collaboration and alignment during process changes, audits, and operational transformations—directly supporting stakeholder management and change readiness.
- Assembled and adapted technical workflow documentation, compliance reports, and training materials for diverse audiences (leadership, frontline associates, corporate teams), ensuring clear, compelling delivery to drive understanding and adoption of new processes and policies.
- Designed and executed communication and engagement strategies, including meeting agendas, detailed notes, follow-ups, and creative presentations to influence outcomes and ensure completion of initiatives under tight deadlines.
- Managed multiple concurrent projects, including leadership scheduling, compliance audits, and process improvement efforts, conducting informal impact assessments to identify risks and adjust approaches for successful implementation.
- Coached and supported site leadership on best practices for communication, policy adherence, and team readiness during high-volume operational shifts and infrastructure updates.
- Monitored adoption and compliance metrics through reporting and follow-up, adjusting tactics to resolve resistance and maintain performance standards in a fast-paced environment.
ECF Clerk
Chapter 13 Bankruptcy Court
Worthington, OH
02.2002 - 09.2017
- Acted as trusted liaison between judges' chambers, attorneys, trustees, and stakeholders, translating complex legal and procedural requirements into actionable plans, communications, and materials—building transferable skills in stakeholder advising and change navigation.
- Developed and delivered creative educational outreach (presentations, social media content, scripted proceedings) to inform and engage debtors on new Chapter 13 procedures, promoting understanding and adoption during process transitions.
- Managed sensitive communications, document preparation, and coordination for hearings/creditor meetings, ensuring accuracy, compliance, and minimal resistance through proactive engagement and readiness support.
- Coordinated cross-functional teams and timelines under strict federal deadlines, demonstrating strong project integration and influence across organizational levels.
Bank Processor
Bank One / Chase
Westerville, OH
05.2001 - 02.2002
- Oversaw high-volume transactional workflows and digital system processes, ensuring accurate reconciliation and timely execution—building foundational skills in process management and change implementation.
Education
Master of Business Administration (MBA) - Business Psychology
Franklin University
Columbus, OH01-2026
Bachelor of Science - Marketing
Franklin University
Columbus, OH05-2019
Skills
- Change Management & Organizational Development: Stakeholder Engagement, Impact & Readiness Assessments, Communication & Engagement Planning, Adoption Monitoring
- Methodologies: Familiarity with Prosci/ADKAR principles through MBA coursework and practical application in process transformations
- Core Competencies: Cross-Functional Collaboration, Facilitation & Coaching, Technical Writing & Creative Communications, Project Management, Influencing & Relationship Building
- Tools: Microsoft Office 365, Adobe Acrobat, Canva, Presentation Design, Policy & Compliance Oversight
Languages
English
Full Professional
Timeline
Operations Coordinator / Administrative Support
Amazon Logistics - CMH7 Fulfillment Center
11.2016 - Current
ECF Clerk
Chapter 13 Bankruptcy Court
02.2002 - 09.2017
Bank Processor
Bank One / Chase
05.2001 - 02.2002
Bachelor of Science - Marketing
Franklin University
Master of Business Administration (MBA) - Business Psychology
Franklin University