Monu Kromah
Brooklyn Park,MN
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance., By making sure Our Residents are groom,comfortable safe and protected at all times.
Make sure resident have clean environment making sure all garages are taken out, along with dirty laundries , Make sure residents are ready and on time for various meals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Presbyterian Home Services
Nursing Home
04.2022 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Increased team productivity with effective communication and collaboration strategies.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Homeward Bound Inc
Group Home
09.2019 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
College of West Africa
Liberia07-2000
Skills
- Customer service
- Goal-oriented mindset
- Client relationship building
- Complaint handling
- Staff education and training
Certification
- Certified Nursing Assistant (CNA)
Timeline
Presbyterian Home Services
Nursing Home
04.2022 - Current
Homeward Bound Inc
Group Home
09.2019 - 11.2023
- Certified Nursing Assistant (CNA)
High School Diploma -
College of West Africa
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