Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monzerrat Solis

Hayward,CA

Summary

Online Personal Shopper at Walmart with a proven track record of enhancing customer satisfaction through order accuracy and efficient product selection. Bilingual and adept at multitasking, I consistently met quality goals while demonstrating patience and empathy in customer interactions. Recognized for my attention to detail and problem-solving skills in a fast-paced environment. Successfully balanced full time job with a full time academic schedule, strong time management, commitment to both professional and educational goals. Coordinated the stocking and rotation of merchandise using the "first-in, first-out." Maintained organized and fully stocked shelves by zoning assigned aisles.

Overview

4
4
years of professional experience

Work History

Online Personal Shopper

Walmart
09.2021 - 08.2025
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Collaborated with other personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Multitask and fast paced work to ensure costumers have their orders on time.
  • Stocked and zoned aisles.

Education

Associate Of Business Administration - Accounting

Allan Hancock College
Santa Maria, CA
05.2025

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Customer service
  • Attention to detail
  • Problem solving
  • Bilingual
  • Quickly adapted to new environments
  • Multitasking skills
  • Stocking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Online Personal Shopper

Walmart
09.2021 - 08.2025

Associate Of Business Administration - Accounting

Allan Hancock College