Moon Wutsch
Brunswick
Summary
Front office assistant with a strong commitment to exceptional guest service. Proficient in efficiently handling inquiries. Builds positive relationships with guests and team members through effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Point Park University
Pittsburgh
02.2025 - Current
- Assisted students with any questions, meetings, or events they needed.
- Facilitated faculty events and created promotional materials as needed.
- Guided students with inquiries and coordinated meetings or events.
- Apprentice for the Film and Animation departments faculty help desk.
Barista
Starbucks coffee company
Strongsville
08.2024 - 08.2025
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Resolved customer complaints promptly to enhance overall satisfaction and experience.
- Maintained cleanliness and organization of the coffee preparation area and service counters.
- Managed inventory levels by restocking supplies and monitoring product freshness regularly.
Theater Usher
Cinemark
Strongsville
09.2023 - 05.2024
- Greeted and directed patrons to assigned theaters and seats, enhancing their overall experience.
- Addressed guest inquiries and concerns, ensuring a positive and welcoming atmosphere.
- Enforced theater policies on food, drink, and behavior, maintaining a respectful and enjoyable environment for all patrons.
- Monitored theater cleanliness and reported maintenance issues promptly.
Education
High school diploma or GED -
Brunswick high School
Brunswick, OH05-2025
Film production - Film And Video Production
Point Park University
Pittsburgh, PA04-2026
Skills
- POS systems
- Cash handling
- Complaint resolution
- Maintaining cleanliness
- Multitasking and organization
- Time management
- Team collaboration
Certification
Driver's License
Languages
American Sign Language, Beginner
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Assistant
Point Park University
02.2025 - Current
Barista
Starbucks coffee company
08.2024 - 08.2025
Theater Usher
Cinemark
09.2023 - 05.2024
High school diploma or GED -
Brunswick high School
Film production - Film And Video Production
Point Park University