Moona Chowdhury
Upper Darby,PA
Summary
Friendly and detail-oriented customer service professional with experience in fast-paced retail and pharmacy settings. Proven ability to engage with guests, handle high-volume interactions, and maintain professionalism in dynamic environments. Eager to bring strong service skills to a high-end dining team.
Overview
2
2
years of professional experience
Work History
Store Associate Rx
CVS Pharmacy
Broomall, PA
10.2024 - Current
- Delivered exceptional customer service with patience and professionalism, resolving inquiries and concerns efficiently.
- Assisted customers with product selection and recommendations to enhance their overall experience.
- Operated point-of-sale systems accurately to process transactions in a fast-paced environment.
- Provided friendly and efficient service to 100+ customers daily, maintaining a welcoming and respectful atmosphere.
- Supported pharmacy operations as a licensed pharmacy technician, assisting with prescription processing and customer support.
- Maintained confidentiality and accuracy when handling sensitive customer and medication information.
- Collaborated with team members to ensure smooth operations and high customer satisfaction.
Education
Associate of Science -
Delaware County Community College
Media, PA06.2027
High School Diploma -
Upper Darby High School
Drexel Hill, PA06.2025
Skills
- Customer Service & Guest Relations
- Communication & Interpersonal Skills
- Point-of-Sale (POS) Systems
- Teamwork & Collaboration
- Time Management & Multitasking
- Professionalism & Reliability
- Attention to Detail
- Cash handling accuracy
Extracurricular Activities & Leadership
Volunteer
Service Club, Drexel Hill, PA
11/2021 - 08/2024
- Assisted with organizing activities and supporting event operations
- Interacted with community members in a friendly and helpful manner
- Demonstrated responsibility, teamwork, and strong communication skills
Exelon Foundation STEM Academy
Alumni, Philadelphia, PA
7/2023 - 7/2023
- Participated in advanced coursework and collaborative academic projects
- Developed problem-solving and analytical skills through hands-on learning
- Worked with peers to complete group assignments and presentations
Languages
Bengali
Native or Bilingual
Timeline
Store Associate Rx
CVS Pharmacy
10.2024 - Current
Associate of Science -
Delaware County Community College
High School Diploma -
Upper Darby High School