Ernesto O. Cruz Mendez
Lakeland
Summary
Professional, energetic, and personable salesperson with experience selling products or services to customers and representing the brand. Resolves customers complains by investigating problems, developing solutions, preparing reports, and making recommendations to management. Strong ability to take initiative and confidently direct customer interactions. Ability to work in a self-directed way. Reliable and efficient team player with excellent communication skills, attention to detail, and passion for building impactful customer relationships.
Overview
3
3
years of professional experience
Work History
Supervisor
Teak Isle LLC
Ocoee
10.2025 - 01.2026
- Oversaw daily operations and workflow for production staff.
- Conducted regular inspections to ensure compliance with quality standards.
- Coordinated schedules and assigned tasks to optimize team performance.
- Maintained accurate inventory records and managed stock levels.
- Facilitated communication between departments for smooth operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
Salesman / Vendor
Conchita Foods, Inc.
Orla
04.2024 - 09.2025
- Salesman is responsible for contacting potential customers and building relationships to increase sales. This includes knowledge about company's products or services so he can make targeted pitches to customers. Often work towards sales goals.
- Analyzes target markets and develop sales leads and materials.
- Make phone calls or send emails to prospective customers.
- Educate customers on product features.
- Handle payments and close transactions.
- Complete daily, weekly, monthly sales reports to use for developing plans.
- Plan and forecast sales goals.
Reset Manager
Conchita Foods, Inc.
02.2023 - 03.2024
- Responsible to the store merchandising to be up to date and always refreshed according to trends and new arrivals. Arranging products in a particular way to attract customers, improve customer experience, and promote sale. Planning, building, and enhancing products display.
- Plan, report, and review merchandising diagrams, product displays, and store layouts.
- Build and install shelving according to planograms and order supplies as needed.
- Move, stack, and rearranges products on stores shelves.
- Adhere to schematic requirements and compliance regulations when stocking shelves.
- Adhere to all company policies and procedures when implementing merchandising.
- Complete reporting of expenses and other documents in a timely manner.
Merchandiser
Conchita Foods, Inc.
11.2022 - 02.2023
- Merchandisers perform a number of analysis and management tasks to provide the most accurate and relevant information to retailers, manufacturers and others in the supply chain.
- Monitoring sales and identifying any losses or stock wastage.
- Working with suppliers and distributors to negotiate prices and order larger volumes.
- Briefing staff on stock display and rotation to ensure every space is optimized.
- Making predictions based on sales data, customer feedback, and market trends.
- Develops Assessing the effectiveness of different product displays and store layouts on sales figures.
- Reviewing competitors, including pricing, profit, marketing and other progress.
Education
High School Diploma -
Skills
- Food Industry
- Negotiation
- Prospecting
- Communication
- Collaboration
- Team management
- Inventory management
- Workflow optimization
- Sales forecasting
- Problem solving
- Documentation and reporting
Other Information
Fully Bilingual, Spanish and English
Timeline
Supervisor
Teak Isle LLC
10.2025 - 01.2026
Salesman / Vendor
Conchita Foods, Inc.
04.2024 - 09.2025
Reset Manager
Conchita Foods, Inc.
02.2023 - 03.2024
Merchandiser
Conchita Foods, Inc.
11.2022 - 02.2023