Mordechai Steiner
Spring Valley,NY
Summary
Driven Care Manager Support Coordinator with a proven track record at Special Advantage, adept in care planning and patient advocacy. Excelled in developing plans to meet client needs, enhancing care coordination with a comprehensive network of resources. Skilled in clinical documentation and fostering strong patient and family relationships, significantly improving client wellness and service continuity.
Overview
6
6
years of professional experience
Work History
Care Manager Support Coordinator
Special Advantage
01.2022 - 03.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Assessed clients and developed plans to meet needs.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Communicate with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
- Maintained a network of community resources to provide the most comprehensive support services possible to clients.
- Communicated with patients, ensuring that medical information was kept private.
- Scheduled appointments and meetings for member team.
Tutor
Self-employeed
01.2018 - 09.2020
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provide one-on-one tutoring sessions, tailoring instruction to meet specific needs of each student while promoting independent learning skills.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Assisted students in developing study skills and strategies.
- Motivated students with accurate feedback and positive reinforcement.
- Monitored student progress and provided feedback and support.
- Mentored and coached students with focus on developing independence and self-confidence.
Skills
Care Planning
Case assessments
Clinical Documentation
Service Coordination
Patient Education
Patient Advocacy
Training and mentoring
Employee Supervision
Timeline
Care Manager Support Coordinator
Special Advantage
01.2022 - 03.2024
Tutor
Self-employeed
01.2018 - 09.2020
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